Job Details

Senior Account Manager

Job Description:  


Grow overall AV revenue and profit, while achieving customer satisfaction from pre-production through post-event phases of service. Must be able to hunt and solicit new and repeat business through a proactive account management approach that incorporates consultative selling skills. Cultivate and maintain relationships with key personnel and clients to enhance the overall business relationships.


 


Key Duties and Responsibilities: 




  • Solicit and secure business for OPAV through a proactive, consultative account management approach




  • Utilize OPAV’s sales process and sales standards




  • Obtain definite bookings from the venue, assign opportunities, proactively contact customers, and create professional bids and proposals by actively using OPAV resources and marketing collateral




  • Utilize an understanding of costs associated with sales, including labor, commission and equipment outsourcing and work within established profitability guidelines.




  • Annual Sales Expectations are to exceed $2 Million in revenues.




 


Additional Duties and Responsibilities: 




  • Utilizes coordination and integration of efforts among multiple departments in order to successfully execute sales, events, and client satisfaction.




  • Projects a positive image of the organization to employees, customers, industry, and community.




  • Performs other related duties as assigned.




  • Follows policies and procedures that will improve day-to-day operations.




 


Required Skills/Abilities: 




  • Superior verbal and written communication and interpersonal skills.




  • Superior managerial and diplomacy skills.




  • Prior account management experience in audiovisual, technology, event, or hospitality experience preferred




  • Knowledge of sales process required in addition to the ability to read and decipher financial reports and records




  • Technical aptitude, computer proficiency and ERP knowledge preferred. We utilize software such as:




    • Flex Rental Solutions




    • VectorWorks




    • Microsoft Office




    • Google G-Suite






 


Education and Experience:




  • BS/BA or 5+ years of equivalent experience required 




  • 5+ years sales required




 


Benefits:




  • Medical, Dental & Vision Insurance Offered




  • Paid Time Off




 


Schedule: 


Monday - Friday, 9:00 AM - 6:00 PM 


*Weekends and after-hours, as needed*

Orlando
Sales & Business Development
Senior Account Manager
Full-time
Some Experience