About Ascendus 

Ascendus is a nonprofit small business lender working to create economic opportunity by providing entrepreneurs with access to the capital and the business support they need to create and grow healthy enterprises and contribute to thriving local economies. As an accredited CDFI, since 1991, Ascendus has provided almost $395 million to over 56,000 small business owners across the country. For more information, visit www.ascendus.org. 

Mission of the People Operations Coordinator 

The People Operations Coordinator at Ascendus plays a pivotal role in managing payroll, benefits administration, recruitment, and onboarding processes to foster high-quality engagement among staff and volunteers. This position ensures seamless HR operations and supports the organization's mission by supporting the implementing effective HR strategies and maintaining compliance with HR standards. We seek an HR professional passionate about advancing our mission and adept at solving diverse HR challenges, dedicated to driving organizational success through effective people operations management. As a vital collaborator, you will directly report to Vice President of People Operations.   

Key Outcomes 

The People Operations Coordinator will champion the timely and precise execution of the following: 

Human Resource Records and Administration (50%) 

• Collaborate with our finance team to ensure accurate and timely processing of weekly payroll. 

• Maintain accurate employee records and HR databases. 

• Ensure compliance with data protection regulations. 

• Support employees with HR-related concerns and issues.   

• Prepares and maintains the employee handbook. 

• Assist in the development and implementation of personnel policies and procedures.  

Recruitment and Retention (30%)  

• Responsible for recruitment initiatives. 

• Coordinate onboarding and orientation process. 

• Foster positive employee relations and provide support throughout the employee lifecycle.   

Training and Offsite (20%) 

• Facilitate internal training sessions that address staff and organizational development needs. 

• Monitor reports, maintaining key HR metrics and dashboards and identify training opportunities as they arise.   

• Coordination of the yearly all staff off-site. 

 
 
Competencies 

• Communication.  Speaks and writes clearly and articulately without being overly verbose or talkative.  Maintains this standard in all forms of written communication, including email. 

• Organization and planning.  Plans, organizes, schedules and budgets time in an efficient, productive manner.  Focuses on key priorities. 

• Flexibility/Adaptability.  Adjusts quickly to changing priorities and conditions.  Copes effectively with complexity and change. 

• Honesty/integrity. Does not cut corners ethically. Earns trust and maintains confidence. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.  

• Creativity/innovation. Generates new and innovative approaches to problems. 

Qualifications 

• Believes in our organizational values (see https://www.ascendus.org/annual-report/#who-we-are) 

• Bachelor’s degree in human resources, psychology, sociology, or related area of study  

• 2-3 years of Human Resource related experience  

• Proficient Microsoft Office skills 

• Ability to work remotely and overtime when required. 

Compensation and Benefits 

• Competitive salary depending on experience.  

• Robust 100% employer paid medical, dental, and vision coverage for employee and family. Health plan offers $0 deductible and 0% co-insurance 

• Additionally, each employee receives a $1,500 employer-paid HRA card for medical-related expenses such as co-pays, prescriptions, etc.  

• Mobile phone stipend of $30.  

• Flexible time off. 

• Eligible for 401(k) participation and employer-match of up to 3% of annual salary. 

• Eligible for Success Share Plan bonus (a profit-sharing plan).