Reports to: Head of GTM Sales

Department: Marketing & Business Development

FLSA Category: Exempt

Position Type: Full-Time, Mid-Senior level

Travel Requirement: 5-15%

Office Location: Remote, US Based

JOB SUMMARY

Clarvos is hiring a Client Service Manager to support our growth as we enter the market. The Client Service manager will collaborate in the advertiser onboarding process, perform campaign optimizations, troubleshoot – and importantly, help scale revenue through product adoption and upselling.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Collaborate with go-to-market leadership, peers, and cross-functional teams to execute the sales strategy
  • Onboard brands onto Clarvos’ agentic AI platform while providing consultative recommendations and best practices
  • Making best product best practice and campaign recommendations thereby helping to increase client investments through the Clarvos’ platform
  • Performing quality assurance tests and creative revisions as needed
  • Maintaining client relationships and positioning themselves as the go-to Clarvos expert
  • Provide regular status updates, maintain accurate forecasts, and keep pipeline and sales activities up to date
  • Identify market and product trends and share insights with leadership to support ongoing product iteration

KNOWLEDGE, SKILLS, ABILITIES, AND QUALIFICATIONS

  • BA/BS degree in marketing, advertising or related field preferred.
  • 5+ years of experience in digital marketing or selling into performance-driven brands
  • Solid knowledge of media language and KPIs such as ROAS, CAC and attribution metrics
  • Familiarity with emerging marketing technologies in particular AI and its capabilities
  • Understanding of retail, CPG and e-commerce industries
  • Proven ability to prospect, cold call, and generate net-new pipeline
  • Strong discovery skills and ability to translate client needs into solutions
  • Demonstrated experience with pipeline management, forecasting, and quota attainment
  • Excellent time management and prioritization skills
  • Strong written and verbal communication skills
  • Highly collaborative attitude and ability to work cross-functionally

 

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

Standing/Walking/Mobility: Must have the mobility to meet with clients in person as needed, attend meetings both remotely and in person.

Climbing/Stooping/Kneeling: 0% - 10% of the time.

Lifting/Pulling/Pushing: 0% - 10% of the time.

Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.

Sitting: Sitting for prolonged and extended periods of time.

 

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  Management may revise duties as necessary without updating this job description.

 

For more information about the company, please visit our website: https://clarvos.com/

Clarvos is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as veteran, disability or any other federal, state or local protected class.

Clarvos complies with federal and state disability laws and makes reasonable accommodation for applicants and employees with disabilities.

If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hrsupport@Clarvos.com.