Job Title: Director of People & Culture

Department: Human resources

Reports To: Chief Executive Officer

Classification: Non-Exempt

Pay: $80K-90K / year (non-negotiable)

 

About the Role

The Director of People & Culture (Director, P&C) is a strategic leader responsible for fostering a fair, inclusive, and legally compliant workplace culture at Covenant House Georgia (CHGA). Reporting directly to the Chief Executive Office of CHGA, you will provide leadership and expert guidance to senior leadership, staff and the People & Culture Team in all matters relating to Human Resources/People & Culture. You will have the opportunity to help build organizational capability in HR strategy, employee relations/conflict resolution, performance management, benefits, learning and development, talent acquisition and HR compliance.

This is an on-site, player-coach role, actively involved in day-to-day HR functions while also driving strategic initiatives. The ideal candidate is a culture builder, problem solver, and change agent who can lead talent acquisition, enhance benefits programs, and foster a high-performance workplace.

 

Essential Duties and Responsibilities

  • Employee Relations & Investigations
    • Lead and oversee investigations into workplace concerns, including harassment, discrimination, retaliation, misconduct, and policy violations
    • Support P&C Team Members, Managers/Supervisors and other stakeholders with conflict resolutions, providing constructive feedback, and the interpretation of people management policies
    • Build constructive relationships with critical stakeholders to share information and influence change
  • Policy, Compliance & Governance
    • Manage the employee handbook, policies and procedures, ensuring timely revisions and communication to staff
    • Ensure compliance with Federal, State and Local labor laws
    • Keep the CEO abreast of day-to-day activities and recommend new initiatives, policies, and procedures as needed to support strategic growth
  • HR Operations & Systems
    • Own the administration of HR processes and policies, including performance management, employee data management, reporting, organizational charts, policy updates and compliance tracking
    • Review and approve payroll before submission, serve as a backup for payroll, and manage payroll discrepancies
  • Talent Acquisition & Retention
    • Oversee, develop, and execute talent acquisition and retention strategies and plans based on the organization’s needs
    • Oversee People and Culture Generalist in the standardization and implementation of onboarding, new employee orientation, offboarding, and related programs
  • Employee Engagement & Experience
    • Oversee employee engagement activities such as employee surveys, recognition program, staff anniversaries, holiday party and other events
  • Compensation & Benefits
    • Conduct compensation analysis regularly to ensure CHGA remains competitive
    • Own the administration of day-to-day benefits programs and annual benefits renewals, including Medical, Dental, Vision, Life Insurance, 403(b), Flexible Spending Accounts, STD/LTD Plans, and Voluntary Plans
  • Learning & Development / Talent Management
    • Develop training modules for all personnel to improve employees’ skill set and promote professional development
    • In partnership with the Senior Leadership, integrate talent management solutions that include coaching, individual development planning, talent reviews, succession planning, and leadership development
  • HR Strategy & Analytics
    • Collect and utilize data and analytics to measure People & Culture team effectiveness and inform strategic decisions

 

 

 

Required Knowledge, Skills and Abilities

  • Demonstrated expertise building consensus on a cross-functional basis
  • Able to independently juggle multiple projects and stakeholders simultaneously
  • Sound knowledge of local, state and federal employment law and regulation and its pragmatic application including FMLA, ADA, COBRA and Workers’ Compensation
  • Familiarity and understanding of leaves of absence, short- and long-term disability
  • Excellent consultative, coaching, counseling and conflict resolution skills; ability to influence and articulate a variety of issues to different audiences, tailoring messages accordingly
  • Proven track record of successfully navigating and leading complex employee relations matters, including conducting investigations, documentation and bringing to resolution
  • Experience in creating and updating HR policies
  • Knowledge of HRIS and ability to learn new technical systems, when necessary
  • Commitment to the highest standards of excellence and personal integrity

 

Required Qualifications

  • Minimum 8 years of progressive strategic human resource experience that includes HR strategy, employee relations/conflict resolution, performance management, benefits, learning and development, talent acquisition and HR compliance

Preferred Knowledge, Skills, Abilities and Qualifications

  • HR certification such as PHR, SPHR, SHRM-SCP or SHRM-CP
  • Bachelor's or master's degree in human resources or related field
  • Prior experience working with our tools; Microsoft Teams, Microsoft Office Suite, Culture Amp, Trinet
  • Bilingual in Spanish with strong written and verbal communication

 

Location Requirements

  • This role is onsite at our [West Midtown Atlanta] location
  • Must be willing to travel to our other locations in Atlanta as well as other off-site locations for hearings and/or other meetings as needed

 

 

 

OUR COMMUNITY:

Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive.

Covenant House is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CH are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CH will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. If you are fun, dynamic, and hardworking, come join our awesome international team in an organization with a heart!