The Corporate I-SNP (Institutional Special Needs Plan) Patient Liaison is an employee of our partner SNF (Skilled Nursing Facility) organization. This role functions within assigned partner SNFs and is responsible for supporting the Longevity I-SNP.  The Patient Liaison is responsible for I-SNP strategy, assisting the SNF with enrollments and ensuring compliance across the partner organization. This role works with SNF leadership to identify appropriate members and assists with contacting the patient or responsible party regarding the I-SNP Program and its benefits.


The Patient Liaison will coordinate all communication between Longevity and our partner organization including but not limited to membership, utilization, contracting and quality outcomes.  The Patient Liaison will lead education initiatives with facility staff and providers as needed to support the operational success of the Longevity ISNP.



  • Serve as a liaison between Longevity, our partner organization, SNF facility leadership, and SNF patients/responsible parties.
  • Establish facility-specific I-SNP strategy and enrollment goals and monitor progress ongoing.
  • Maintain workplan for assigned facilities and be responsible for the ongoing management of I-SNP product at the assigned facilities.
  • Serve as a champion for I-SNP program, engaging and educating SNF leadership and providers as needed.
  • Assist SNF with review of eligible patients lists, focusing on new long-term care patients.
  • Outreach to patient and/or responsible party and provide initial I-SNP education.
  • Communicate I-SNP referrals to Longevity in a timely manner.
  • Review outcomes data across partner organization and within individual assigned SNFs.
  • Coordinate with partner organization to address identified quality and cost concerns.
  • Support organization's strict adherence to the Company's Compliance Plan and Standards of Conduct with emphasis on compliance with established procedures and protocol, internal controls, and maintaining the highest level of workplace behavior.
  • Enforce policies and programs that encourage employees and related entities to report suspected fraud and other improprieties without fear of retaliation.
  • Support the compliance program in identifying and responding to compliance deficiencies and corrective action Plan.
  • Supervise and execute special projects as assigned.
  • Performs other related duties as assigned.



  • High school diploma or equivalent required.
  • Bachelor’s degree or equivalent work experience in Social Services or Case Management preferred.



  • Relevant Work Experience: 3 years or more of skilled nursing experience.
  • Excellent communication and presentation skills to all levels of staff and management.
  • Strong project management and coordination skills.


Company Overview:

Founded in 2018, Longevity Health started as an Institutional Special Needs Plan (ISNP), a type of Medicare Advantage health plan that addresses significant unmet needs of long-term institutionalized members who reside in nursing homes.  Through rapid growth from 2018 to 2022, we expanded our market footprint and currently offer ISNP Medicare Advantage plans in Colorado, Florida, Illinois, Michigan, New Jersey, New York, and North Carolina. 

In 2023, we expanded our service offerings to the broader health plan market.  In addition to our existing markets where we are both the ISNP and the care management team, we are now partnering with National Carriers on their offered ISNP plans in Ohio, Pennsylvania, upstate New York, Georgia, South Carolina, and Texas, with implementations in progress for several other additional US states. This allows us to utilize our core skills of supporting clinical post-acute needs of this vulnerable senior population Currently 13 markets and expanding rapidly.


Company Disclaimers:

Longevity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

It is the policy of Longevity Health to follow Federal and / or State regulations surrounding COVID vaccinations.  While CMS guidelines have been relaxed, there are some LHP facilities which will still require staff be vaccinated in an effort to protect the health of the members / patients we serve.  If your assigned location(s) require all staff to be fully vaccinated, you are required to obtain and / or provide documentation related to your COVID vaccination.  To confirm whether your assigned location(s) require COVID vaccinations, please refer to the Facility Guide Job Aid located on Longevity Health Plan’s intranet site. 

The Company will engage in an interactive process with individuals who cannot be vaccinated for medical or sincerely held religious beliefs to determine if a reasonable accommodation can be made. While an exemption/accommodation may be initially granted, if at any time during employment, it is determined that an exemption/accommodation that has been granted is no longer considered a reasonable accommodation, it can result in employment with the Company ending.

Candidates must meet the Company’s hiring criteria which include a pre-employment background and drug screening.

Longevity Health offers a competitive compensation and benefits package which includes medical, dental, vision, short and long-term disability, life insurance, and 401(k).

Submission of false information during the application process may result in immediate termination of employment without notice.

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