OVERVIEW 

Green City Force (GCF) seeks an experienced professional with a combination of experience in youth development, workforce development, environmental justice, service-learning (AmeriCorps exposure a plus) a track record of excellence, and a desire to make an impact in the lives of young people.  Working closely with the Chief Program Officer and the Director of Service Operations and Infrastructure, the Director of Service and Community Partnerships will provide strategic leadership and successful execution of the organization’s mission of training young leaders to power a green and inclusive economy, through service. 

The Director will be key in developing and driving strategies that support an increase in program participation, retention, and stronger service to sector alignment. The ideal candidate will be an effective communicator, manager, and leadership and relationship-builder, problem-solver, and strong collaborator with a commitment to racial, economic, and environmental justice. They will be an agile thinker and doer who thrives in a dynamic and fast-paced environment. 

GCF has garnered awards and recognition at every level, including the Mayor’s “Most Innovative Nonprofit in NYC”, for its holistic model centering young adults in public housing in New York City. This is an opportunity to join an organization with a proven track record, strong growth potential, and a positive organizational culture for personal growth and collective impact as a critical part of a high-energy team. 

KEY RESPONSIBILITIES 

Program Oversight

Program Implementation and Deliverables:

  • Ensures successful delivery of service benchmarks, including Corps Member recruitment, enrollment, retention, and graduation. Consistently identifies opportunities for continuous improvement, incorporating best practices, and additional creative strategies that support program growth.

  • Oversees the implementation and ongoing strengthening of GCF’s youth development model and identifies opportunities to continue to incorporate concepts that strengthen service-learning opportunities and further alignment from service to sector. 

  • Oversees the recruitment process, and successful completion of recruitment goals, including weekly targets, and selection of final candidates. 

Corps Member Experience

  • Oversees the Corps Member experience from program start to graduation, planning service-learning experiences for up to 100 Corps Members per year. 

  • Aligns Corps Member experience and outcomes to GCF’s commitment to equity, inclusion, and diversity (EID). 

  • Works in partnership with the Career Service Team to ensure GCF workforce opportunities are clear from recruitment, during service, and up until alumni hood.

  • Works in collaboration with the Director of Service Operations and other program directors to strengthen Corps Member service experiences related to Eco-Hub maintenance and hands-on service-learning opportunities, supporting their service to sector experience and developing a solid foundation in environmental leadership and stewardship.  

  • Partners with the Career Services, Support Services, and Social Enterprise departments to ensure Corps Members are developing the skills the Career Services and Social Enterprise - support the building of strong core technical, professional, and adaptive skills that are aligned with emerging sectoral opportunities 


Compliance and Reporting: 

  • Ensures all program activities are fully compliant with AmeriCorps requirements, including all documentation, incident reports, tracking and reporting service, and training hours. 

  • Manages Service budget for the corps, ensuring service expenditures are consistent with the budget, and funds are expended responsibly. 

  • Provides timely and accurate reporting on program-related metrics for internal tracking, board reports, and funder reports. 

Staff Management: 

  • Directly supervise the Service Manager and Program Coordinators. Supervision includes regular check-ins, feedback, and annual goal setting and performance reviews. 

  • Holds direct reports accountable for meeting their respective targets, providing problem-solving support as needed to ensure programmatic solid outcomes. 

  • Ensures full service-team compliance with GCF policies and protocols and implements disciplinary action as appropriate. Key to this is modeling accountability and disciplinary practices from Service staff to Corps Members. 

  • Proposes and plans professional development opportunities to support the performance and growth of service team members. 


Partnership Management:

  • Works closely with the Chief Program Officer on expanding and strengthening community engagement and partnerships that support strategic growth objectives to build and reinforce GCFs credibility in the communities we serve.

  • Builds and leverages partnerships to support a strong and continuous recruitment pipeline of new Corps Members

  • Develops and implements strategies for partner collaboration to meet service objectives, provide technical assistance and career pathway exposure, and other Corps Member development opportunities

The Director of Service and Community Partnerships is:

  • An issue area expert at the intersection of youth and workforce development, national service, sustainability, urban agriculture, and low-income housing, who is able to drive strategy and programming in these areas internally and with external partners 

  • A confident manager, able to lead diverse teams and large groups, exercising sound judgment in constantly evolving circumstances in communities and with Corps Members individually and as a group 

  • Collaborative leader, affirmatively identifying opportunities to integrate key practices and learnings from the service team with the entire organization.

  • Expert communicator and visionary leader, who is able to clearly articulate departmental objectives, strategy, and outcomes to inspire staff and program participants

  •  Excellent listener and collaborative partner responsive to residents and community and youth voices 

  • Tactical thinker, with exceptional problem-solving skills  

  • Effective coach and mentor to GCF staff, with a commitment to building an impactful, high-performing team. 

  • Partnership cultivator with demonstrated experience building strong relationships in the community and driving community-based collaboration.

Qualifications: 

  • Bachelor’s degree from an accredited college or university required.

  •  5+ years’ experience in youth development, sustainability, workforce development, service, social justice program delivery, and design, with minimum 3 years in a managerial capacity

  • Demonstrated ability to meet program enrollment and completion objectives.

  • Sector expertise related to GCF’s areas of focus for service in the community:  sustainability, resiliency, urban agriculture and land improvement, energy efficiency and green infrastructure, resident engagement, and social enterprise.

  • Excellent communication and interpersonal skills in which there is an ability to build trusting, productive relationships with a wide range of partners and stakeholders.

  • Demonstrated experience in partnership development and management, strong analytical skills, and problem-solving capabilities. 

  • Thorough understanding of project/program management techniques and methods.

  • Excellent Knowledge of performance evaluation techniques and key metrics.

  • Experience with MS Office, especially MS Excel


About Green City Force

Green City Force (GCF) is in its second decade having celebrated over 20 cohorts of our award-winning AmeriCorps program. Green City Force (GCF) engages young adults from New York City Housing Authority (NYCHA) communities in service years related to the environment. In doing so, we prepare them for sustainable careers, while serving to make public housing communities more sustainable and healthier, creating the green city we want to see. 

Our 600+ graduates are working in all areas of the green economy, from energy efficiency to composting, and construction to hydroponic farming. A recent report documents the multiple benefits of GCF’s holistic model, through which young adults in public housing grow change in their communities and their own lives. 

To learn more about GCF’s impact in NYCHA communities please visit www.greencityforce.org 

Green City Force is an equal opportunity employer and encourages candidates of all racial, ethnic and religious backgrounds to apply. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. GCF is an Employer of Service. 

Benefits: Generous leave, comprehensive medical & dental benefits, 403b with employer contribution

Application Instructions: please submit your resume and a cover letter through TriNet No phone calls please.


Applications will be accepted until the position is filled. We are looking to fill this position immediately.

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