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We Lead. We Transform. We Deliver.

Take your career to the next level at Cask!  We are a leading Management and Technology Consulting firm specializing in providing business and technical expertise to clients - join us in providing innovative solutions to our customer’s many challenging issues.

Come be a part of the transformation and innovation we deliver.  Cask was founded in 2004 by a group of professionals who saw the need to help clients use process and technology in more efficient, cost-effective ways and create business value; today we are a Consulting Magazine "Top 10 firm to work for" and are a 4-time Inc 5000 Fastest-growing company.

 

Description: 

 

The ServiceNow Business Analyst is responsible for scoping and developing business solutions on the ServiceNow platform. The ServiceNow Business Analyst as part of the Delivery phase participates in process workshops and leads requirements gathering workshops to develop a detailed list of solution requirements. The ServiceNow Business Analyst acts as the technical liaison between the customer and the development team to ensure all solutions are fit for purpose 


Duties:

 

As part of a delivery team, the ServiceNow Business Analyst performs the following activities:

 

  • Participates in Process workshops and assists with keeping track of requirements, action items and decisions made. 
  • Facilitates requirement gathering workshops to further define known requirements as well as identify additional requirements necessary to deliver a satisfactory customer solution
  • Ensures all requirements are properly documented 
  • In partnership with the development team, estimates level of effort for all requirements
  • Acts as the Scrum Master for all development activities
  • Reviews all solution development to ensure functionality and quality are in line with acceptance criteria
  • Ensures all solution information is properly documented per Cask standards
  • Maintain current knowledge of the ServiceNow platform
  • Participate in process improvement efforts 

 

Qualifications:

 

  • Bachelor's Degree in Computer Science or equivalent experience
  • 10+ years of IT experience in various roles of infrastructure or application development
  • 3+ years of experience configuring or developing solutions on the ServiceNow platform; experience developing solutions with Javascript a plus
  • Working knowledge of the ServiceNow Agile Development Application
  • Experience with Agile/Scrum Software Development Methodology
  • Ability to work remotely and independently
  • Excellent Story Writing/User Requirement Documentation skills
  • Excellent written and verbal communication skills
  • Excellent presentation skills
  • ITIL V3 Foundations
  • Certified Scrum Master a plus
  • ServiceNow Certifications a plus
  • Able to qualify for a U.S. Federal Government Moderate Risk Position

 

Benefits:

Cask's success is based upon our most valuable asset - our people. Cask offers a complete benefits package designed with our employees’ needs in mind. We strive to take an “employee first” approach. For more information about Cask’s benefits, please visit https://www.casknx.com/careers/.

To learn more about Cask NX, please our website at https://www.casknx.com/ and be sure to follow us on LinkedInFacebook, and Twitter.

We value diversity at our company. Cask is an equal opportunity employer.  Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.


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