Company Overview

4Tower is the leading SaaS company improving how healthcare facilities are planned, designed, constructed, and activated. Our platform helps health systems, planners, architects, contractors, vendors, and clinical teams coordinate all types of facility construction projects and their complex medical equipment requirements and decisions which directly impact budgets, schedules, space design, utilities, procurement, and project outcomes.

4Tower is built around two integrated components: SpecSource, a robust product catalog that connects medical equipment vendors, specifications, and product data with project teams; and SpecAdvisor, a planning and coordination platform used to manage all capital medical equipment  from early budgeting and selection through drawing coordination, procurement, logistics, installation, and activation.

Medical equipment coordination is one of the most critical and interesting parts of healthcare facility delivery: every product must be selected, specified, budgeted, located, tracked, and aligned with drawings, BIM models, installation needs, and stakeholder decisions. 4Tower brings that process into a single, data-driven platform—helping project teams reduce errors, minimize rework, improve communication, and deliver better facility outcomes.

Job Overview:

The Manager, Product Catalog is responsible for the leadership, stewardship, growth, and continuous improvement of the Product Catalog function, including the management of SpecSource. This medical equipment database powers 4Tower’s SpecAdvisor platform.

This role oversees catalog operations, product data governance, vendor partnership programs, team leadership, quality assurance, process improvement, and technology adoption initiatives. The successful candidate will ensure the integrity, usability, scalability, and long-term value of catalog content while driving operational improvements, strengthening vendor engagement, and supporting the continued evolution of the SpecSource ecosystem.

A key focus of this role will be advancing catalog governance and standardization efforts, including taxonomy refinement, nomenclature alignment, category-level data management, data quality initiatives, and the development of scalable processes utilizing automation and AI-enabled solutions.

While maintaining operational excellence, this role is also expected to identify and implement opportunities that improve catalog governance, operational scalability, vendor engagement, and technology adoption over time.

This position works closely with manufacturers, vendors, clients, and internal stakeholders and plays a critical role in maintaining and enhancing one of the industry's most comprehensive healthcare equipment databases.

The Product Catalog function has an established operational foundation, defined processes, existing vendor relationships, and a growing team. This role offers a significant opportunity to further improve catalog quality, operational efficiency, vendor engagement, and long-term scalability.

The ideal candidate is a self-sufficient and highly organized leader who enjoys solving complex information challenges, improving processes, leveraging technology, and building structure within evolving environments.

 

Qualifications:

Required

• Experience leading teams, projects, programs, or operational functions.
• Experience managing product catalogs, product data, content repositories, databases, vendor programs, or similar operational functions.
• Experience developing and maintaining relationships with vendors, manufacturers, clients, or external business partners.
• Strong analytical, organizational, and problem-solving skills.
• Demonstrated ability to identify operational inefficiencies and implement practical improvements.
• Active use of AI tools to improve productivity, automate tasks, solve business problems, or support decision-making.
• Demonstrated ability to independently learn new technologies, software platforms, and business processes.
• Experience researching, organizing, and managing complex technical information.
• Excellent written and verbal communication skills.
• Ability to prioritize competing responsibilities and drive initiatives through completion.

 

Preferred

• Experience in the healthcare industry, including medical equipment, medical devices, healthcare technology, healthcare supply chain, or related fields.
• Equipment planning experience.
• Experience with vendor partnerships, account management, customer success, business development, or strategic partnership programs.

 

 

• Experience with SaaS platforms.
• Experience utilizing automation tools, low-code/no-code platforms, workflow optimization technologies, or business systems integrations.

 

 

Software Knowledge:

• Experience working with structured data, business systems, and database-driven applications.
• Experience managing product catalogs, product information, content repositories, or complex data sets.
• Active use of AI tools for research, analysis, process improvement, automation, and operational efficiency.
• Experience with reporting, workflow management, automation, project management, and business productivity platforms.
• Ability to independently learn, administer, troubleshoot, and optimize software platforms.
• Knowledge of Jira or similar issue tracking and project management systems is strongly preferred.
• Intermediate to advanced spreadsheet and data analysis skills, including reporting, lookup functions, pivot tables, and data manipulation.

 

 

Personal Attributes

• Naturally curious and enjoys learning new technologies, systems, and business processes.
• Strong analytical and critical-thinking skills.
• Highly organized with strong attention to detail.
• Resourceful and capable of independently identifying and implementing practical solutions.
• Effective communicator who builds productive relationships with vendors, clients, and internal teams.
• Comfortable balancing strategic thinking with hands-on execution.
• Adaptable and able to manage multiple priorities in a dynamic environment.
• Committed to continuous learning, continuous improvement, and operational excellence.

 

 

Primary Responsibilities:

Product Catalog Management & Governance

• Manage the overall integrity, quality, accuracy, usability, and scalability of the SpecSource product catalog.
• Develop, refine, and enforce catalog standards, classifications, taxonomies, governance processes, and best practices.
• Lead ongoing initiatives to improve catalog consistency, standardization, nomenclature alignment, category structures, and data quality.
• Establish and maintain scalable approaches for category-level defaults, product relationships, classifications, and content governance.
• Develop scalable approaches for catalog standardization and data governance that reduce reliance on manual processes.
• Oversee the management and continuous improvement of product specifications, related content, and supporting data.
• Ensure catalog content remains accurate, complete, consistent, and aligned with established standards.
• Verify new product requests and maintain catalog consistency by preventing duplicate or conflicting records.

 

Team Leadership & Development

• Lead and develop the Product Catalog team.
• Establish priorities, goals, and performance expectations for team members.
• Provide coaching, mentorship, and support that promote professional growth while fostering increasing levels of ownership, accountability, and independent decision-making.
• Foster independent problem-solving, collaboration, knowledge sharing, and continuous improvement within the team.
• Support the continued development of team capabilities, processes, and operational effectiveness.

 

Vendor Partnerships & Program Management

• Develop and maintain strong relationships with manufacturers, vendors, and strategic partners.
• Oversee vendor onboarding, training, support, content acquisition, and ongoing engagement activities.
• Collaborate with manufacturers to improve content quality, completeness, and standardization.
• Support and expand vendor participation within SpecSource and related catalog initiatives.
• Collect and organize vendor feedback to identify opportunities for platform, process, and program improvements.

 

 

• Coordinate vendor presentations, educational initiatives, and engagement programs.

 

Vendor Program Growth & Strategy

• Identify barriers to manufacturer participation and develop strategies that improve engagement and adoption.
• Evaluate and communicate the value proposition of vendor participation within the SpecSource ecosystem.
• Analyze vendor engagement trends, participation levels, and program effectiveness.
• Partner with leadership to identify opportunities that strengthen vendor relationships and increase program value.
• Support the continued evolution and maturation of vendor partnership programs.

 

Process Improvement & Technology Innovation

• Identify opportunities to improve efficiency, reduce manual effort, and streamline catalog operations.
• Leverage automation, AI-assisted workflows, modern business tools, and emerging technologies to improve productivity and scalability.
• Identify opportunities to accelerate catalog governance, standardization, and data quality initiatives through technology-enabled solutions.
• Independently research, evaluate, and implement practical solutions whenever appropriate.
• Develop and maintain processes that reduce operational dependency on repetitive manual tasks.
• Evaluate emerging technologies and recommend solutions that improve operational effectiveness and business outcomes.

 

Collaboration

• Collaborate with Client Services, Sales, Product, and Development teams to improve platform usability, operational effectiveness, and overall client experience.
• Translate client, vendor, and internal stakeholder feedback into actionable recommendations.
• Support initiatives that enhance the value and effectiveness of the SpecAdvisor platform.

 

Quality Assurance

• Maintain and contribute to quality assurance processes, validating the accuracy and consistency of catalog data.
• Implement quality control measures to maintain the integrity of product information.
• Investigate and resolve catalog-related discrepancies and data quality issues.

 

Training & Documentation

• Contribute to training programs for clients, vendors, and internal staff regarding catalog content and platform functionality.
• Maintain and improve documentation related to catalog management processes, standards, workflows, and best practices.

 

Research & Product Classification

• Research, evaluate, and classify highly specialized medical equipment and related technologies.
• Maintain accurate categorization and organization of products within the catalog.
• Stay informed regarding healthcare technology trends, medical equipment developments, manufacturer offerings, and industry best practices.

 

Data Analysis & Reporting

• Utilize reporting, analytics, and data management tools to evaluate catalog performance, identify trends, and support decision-making.
• Provide insights and recommendations that improve catalog quality, vendor engagement, operational effectiveness, and overall program value.

 

 

Secondary Responsibilities

• Contribute to organizational initiatives that support the continued growth and improvement of SpecSource and the SpecAdvisor platform.
• Support the continued growth and maturation of vendor partnership programs.
• Pursue ongoing professional development and continuing education opportunities.
• Participate in relevant professional organizations and industry groups. 

• Mentor and support the development of team members and colleagues.
• Conduct research to understand industry trends, customer needs, emerging technologies, and opportunities that may benefit SpecSource and the SpecAdvisor platform.