Job Summary:
The Assistant Dockmaster is responsible for a wide array of tasks to ensure that our customer's experience at the marina is second to none. The responsibilities will vary with the seasons; during the boating season the individual will be involved primarily with the management of the docks, while in the off season the focus will be customer development.
Essential Functions/Responsibilities:
- Oversee the day-to-day operations of the dry dock facility
- Operation of dry storage equipment is often required
- Must be able to confidently operate vessels with a safety-first mentality
- Ensure prompt scheduling of vessel launches and moves for members
- Ensure the safe and efficient handling of all vessels
- Maintain and monitor equipment and infrastructure
- Assist with managing and training staff members
- Coordinate with vessel owners and other stakeholders
- Ensure compliance with environmental and safety regulations
- Conduct regular safety inspections
- Manage dry dock scheduling and logistics
- Monitor and control budgetary expenses
- Prepare and present operational reports
- Implement continuous improvement initiatives
- Handle emergency situations and incidents
- Ensure proper dry slip inventory is maintained with the Dockmaster
- Performs other duties as assigned or required
Required Education and Experience
- High School Diploma or equivalent required
- Strong understanding of dry-docking processes and procedures
- Previous experience in marina dry storage and equipment operation
- Strong knowledge of maritime safety standards and regulations
- Knowledge of maintenance and repair of marine vessels
- Ability to operate and maintain dry dock equipment
- Strong organizational and time management skills
- Knowledge of health and safety regulations
- Prior leadership experience required
- Able to work both independently and as part of a team to achieve goals and targets
- Reliable with good time management skills and the ability to organize and prioritize work
- Enjoys working with the public to provide exceptional customer service
- Adaptable to working in a fast-paced environment
Required Knowledge, Skills and Abilities:
- Must be able to swim
- CPR and First aid certified
- Must possess a member first mentality
- Excellent leadership and team management skills
- Strong problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Familiarity with environmental regulations related to maritime operations
- Ability to exercise good judgment in evaluation situations and making decisions.
- General seamanship knowledge, boating right of ways rules, basic navigation, and inshore and offshore mooring techniques.
Physical Demands: Physical abilities required for job.
- Must be able to lift and move up to 50 lbs.
- Frequent walking, reaching, bending, turning, and stooping,
- Outside work for extended periods of time in various weather conditions.
- Normal vision and hearing ranges required.
- Must be comfortable using all dock equipment and materials (gas pump, boats, ropes, anchors, among others).
Work Environment
- Outside work for extended periods of time in various weather conditions.
- Work tasks may be performed both indoors and outdoors.
- Working in wet and slippery conditions. Frequently working in an outdoor, hot, and damp environment.