Job Placement Coordinator

(Front of House Program + Culinary Fundamentals Outpost locations) 

 

ABOUT HOT BREAD KITCHEN 

 

Since 2008, Hot Bread Kitchen has empowered New Yorkers who face barriers to economic opportunities through transformative careers in New York City’s food industry. We offer small business development programs, culinary skills training, and job placement, bolstered by individualized wraparound supportive services. Our small business program, HBK Incubates, supports entrepreneurs as they transform their food businesses into sustainable income sources. Culinary fundamentals, our award-winning culinary training program provides access to high-quality jobs for those starting their careers in the food industry. Our upskilling programs enable incumbent workers to gain further skills leading to higher wages and career advancement. We work diligently alongside our network of over 200 food employer partners and more than 250 nonprofit and government partners to ensure our graduates are set up for success both at home and in their careers.

 

THE OPPORTUNITY

Hot Bread Kitchen’s culinary workforce development programs prepare women and non-binary or gender fluid individuals, our “members”, primarily immigrants and people of color, to succeed in good food jobs with culinary partners across NYC. We are seeking a mission-driven, detail-oriented, and organized Job Placement Coordinator who will lead quality and timely job placement activities for the Culinary Fundamentals and Front of House training programs. This entails conducting one-on-one job matching conversations with each member, communicating with employer partners, coordinating interviews, follow-up communication, and crucial data entry. This position reports directly to the Employer Partnerships Manager on the Programs Team.

 

GENERAL RESPONSIBILITIES

Career Readiness and Job Placement Support

  • Execute key components of the job placement process, including:

    • Conduct one-on-one job-matching conversations with each member to understand key details that will be crucial in finding them the right job.

    • Lead conversations with the Culinary Team, Front of House Team, and Member Engagement Team to understand the technical skills and strengths of each member, while working to remove barriers to employment.

    • Review job order requirements and identify members who would be a good fit.

    • Create and update member resumes, according to HBK standards.

    • Coordinate and schedule interviews with members.

    • Support members with the onboarding process once they have secured a job.

    • Conduct outreach to members during the first three months of employment to provide support with potential issues and to ensure the submission of logbooks.

    • Send out a weekly job blast with active job opportunities.

  • Lead professional readiness lessons, to groups of up to 30 individuals; prepare all professional readiness materials and adjust the curriculum to meet the needs of the cohort. 

  • Facilitate post-graduation job clubs for HBK alumni by taking attendance, sending invitations to graduates, and providing one-on-one support during sessions, including assisting with online job applications, interview preparation, and new hire onboarding documents.

  • Collaborate with the Senior Manager of Culinary Talent and Employer Partnerships Manager to source high-quality job opportunities that align with the needs and career goals of our members.

Employer Partnership Engagement:

  • Support the coordination of field exposure and job placement activities such as employer mock interviews, culinary field trips, job clubs, and partner engagement events.

  • Ensure all critical data, including job opportunities, interview results, and job placements, are accurately and quickly reflected in Salesforce and other trackers.

  • Communicate and flag any issues or concerns that arise throughout the job placement process and/or post-placement to the Employer Partnerships Manager and Senior Manager of Culinary Talent to help maintain positive relationships with employer partners. 

Additional Program Support:

  • Assist in organizing program interviews, conduct pre-screening assessments to determine whether applicants meet basic eligibility requirements for the Culinary Fundamentals and Front of House programs, and actively participate in the deliberation process.

  • Provide support with any other special programmatic projects or initiatives, as needed.

QUALIFICATIONS

  • Driven by and have a belief in Hot Bread Kitchen’s values and mission.

  • Deep commitment to diversity, equity, inclusion, and allyship principles.

  • Must have a minimum of 1 year experience in project management/administration, recruiting and/or job placement work, or direct services.

  • Familiarity with the food service industry is a plus.

  • Exceptional organizational, interpersonal, written, and verbal communications.

  • You enjoy working with the community and having first-hand interactions with members.

  • Systems and process-oriented; proactive, resourceful, and innovative with an entrepreneurial spirit.

  • Thrives in a fast-paced and energetic team atmosphere with ambitious deadlines; successful team members are self-directed, with effective time management, organizational skills, and ability to simultaneously manage several priorities.

  • General computer proficiency in Google platforms, and productivity software; experience with Salesforce experience a plus.

COMPETENCIES

  • Interpersonal relations - Exhibits respect and understanding of others to maintain professional relationships. Ensures trust and respect. Recognizes and owns the personal impact of their words and actions.

  • Effective listening - Builds understanding and empathy through listening to what others have to say and responding appropriately. Demonstrates understanding of another’s point of view.

  • Results-driven - Achieves goals promptly and adapts to various solutions when an original solution does not work. Gathers information, seeks input, and drives work forward.

  • Detail-oriented - verifies important details, ensures there are no surprises or gaps in needed information, and can think a few steps ahead to answer potential questions about the data or project. Aims to leave things better than you found them. Checks work with others, plans time to review for errors, and probes one’s own thinking. Addresses errors quickly and learns from them. Look for ways to prevent similar errors.

  • Public Speaking/Strong Communication Skills - Comfortable leading and facilitating groups of 30 or more. 

OUR VALUES

We are driven by a feeling of commitment to support our members, teammates, and partners as best as we can. Our culture of equity comes from the many cooks in our kitchen and the diversity of perspectives we each bring. We believe that respect goes a long way in making people feel welcome, accepted, and celebrated. We seek out opportunities for connection and become a stronger team by being in the community and prioritizing candor over consensus. The pace of our work and the velocity of change can be quick; our entrepreneurialism helps us take optimistic risks and pursue inventive solutions.

 

COMPENSATION & BENEFITS

This is a full-time position. The salary range is $60,000 - $62,400 and is commensurate with experience. You will be eligible for Hot Bread Kitchen's comprehensive benefits package, which includes health/vision/dental insurance (available from day one). Our organizational culture is entrepreneurial, flexible, and civically-minded (learn more about our culture on hotbreadkitchen.org/careers)

 

LOCATION

This position is in-person and requires attendance at our Outpost locations throughout NYC five days a week. Some evening and night hours are required when our evening programs are in session. There is flexibility for hybrid work when programming is not in session. 

 

HOW TO APPLY

  • Please include a cover letter and experience-aligned resume including your pronouns. Incomplete applications will not be considered. 

  • Apply here at Hot Bread Kitchen’s Applicant Tracking System.

Due to the volume of applications, only complete applications sent via email will be considered. Applications sent via LinkedIn or other third-party sites will not be reviewed.

 

Hot Bread Kitchen is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact hr@hotbreadkitchen.org to request such an accommodation. 

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