Bilingual Program Coordinator

 

ABOUT HOT BREAD KITCHEN 

Since 2008, Hot Bread Kitchen has empowered New Yorkers who face barriers to economic opportunities through transformative careers in New York City’s food industry. We offer small business development programs, culinary skills training, and job placement, bolstered by individualized, wraparound supportive services. Our small business program, HBK Incubates, supports entrepreneurs as they transform their food businesses into sustainable income sources. Culinary Fundamentals, our award-winning culinary training program, provides access to high-quality jobs for those starting their careers in the food industry. Our upskilling programs enable incumbent workers to gain further skills, leading to higher wages and career advancement. We work diligently alongside our network of over 200 food employer partners and more than 250 nonprofit and government partners to ensure our graduates are set up for success both at home and in their careers.

New New Yorkers is one of our Culinary Fundamentals programs that provides hands-on instruction on basic culinary and baking techniques, food safety, and other kitchen fundamentals, specially tailored to the needs of newly arrived, Spanish-speaking New Yorkers authorized to work. Bilingual instructors and support staff will provide instruction in English and Spanish. 

 

THE OPPORTUNITY

Hot Bread Kitchen seeks a mission-driven, detail-oriented, and organized Program Coordinator. The main focus of this position is to support our New New Yorkers program; however, it may also involve providing coverage and assistance for other programs as needed. The Program Coordinator is responsible for data input and clean up, scheduling interviews and intakes, and coordinating and supporting crucial program activities. This position will work closely with a team of instructors, case managers, and job placement coordinators and report directly to the Bilingual Program Manager.

 

GENERAL RESPONSIBILITIES

Culinary Program Interviews and Assessments:

  • Conduct pre-screening assessments to determine whether applicants meet the basic eligibility requirements of the program.

  • Coordinate interview processes, including:

    • Conduct member outreach and schedule all culinary kitchen interviews.

    • Schedule follow-up interviews, communicate with accepted and rejected applicants, and manage waitlists.

    • Coordinate staffing plans and logistics for kitchen interviews. 

    • Provide on-site assistance for interview weeks.

    • Maintain accurate data in Salesforce and Google Sheets.

Enrollments and Participation:

  • Support the coordination and project management of all Registration Days, including:

    • Notify accepted members about Registration Day activities and required documents.

    • Collect and record proof of required documentation for program participation.

    • Administer intakes and waivers, ensuring 100% completion.

    • Manage the collection and input of member stipend information.

Training Support:

  • Create and update program documents (ex., attendance sheets, sign-in sheets, etc.).

  • Administer and monitor responses to program surveys.

  • Assist with training-related activities, as needed.

  • Coordinate communications and logistics for the Food Protection course, exam, and card distribution and retakes.

  • Translate training and outreach materials into Spanish, as requested.

  • Perform inventory management and maintain communication with instructors and kitchen assistants to ensure all necessary materials, supplies, and curriculum handouts are available for workshops and classes.

  • Provide logistical support for the program, including but not limited to ordering of supplies, reservation of spaces, and mock interview coordination.

Data Management:

  • Prompt and highly organized data tracking is key to the success of this position. This includes the real-time collection and inputting of data into Salesforce and other internal tracking documents, including interview results, program status, survey results, and other critical information.

 

QUALIFICATIONS

  • Driven by and have a belief in Hot Bread Kitchen’s values and mission.

  • 1 year of work experience, particularly in project management/administration or direct services.

  • A working understanding of the immigrant population and their barriers to entry into the workforce.

  • General computer proficiency in Microsoft Office, Google platforms, and productivity software; familiarity with client relationship management (CRM) databases, like Salesforce, is a plus.

  • Afternoon and evening availability is required.

  • Fluency in English and Spanish is required.

COMPETENCIES

  • Interpersonal relations - Exhibits respect and understanding of others to maintain professional relationships. Ensures trust and respect. Recognizes and owns the personal impact of their words and actions.

  • Effective listening - Builds understanding and empathy through listening to what others have to say and responding appropriately. Demonstrates understanding of another’s point of view. 

  • Results driven - Achieves goals in a timely manner and adapts to various solutions when an original solution does not work. Gathers information, seeks input, and drives work forward.

  • Detail oriented - verifies important details, ensures there are no surprises or gaps in needed information, has the ability to think a few steps ahead to answer potential questions about the data or project. Aims to leave things better than you found them. Checks work with others, plans time to review for errors, and probes one’s own thinking. Addresses errors quickly and learns from them. Look for ways to prevent similar errors.

  • Supportive - Seeks ways to support team efforts while contributing to overall organizational success.

 

OUR VALUES

We are driven by a feeling of commitment to support our members, teammates, and partners as best as we can. Our culture of equity comes from the many cooks in our kitchen and the diversity of perspectives we each bring. We believe that respect goes a long way in making people feel welcome, accepted, and celebrated. We seek out opportunities for connection and become a stronger team by being in community and prioritizing candor over consensus. The pace of our work and the velocity of change can be quick; our entrepreneurialism helps us take optimistic risks and pursue inventive solutions.

 

LOCATION

This position requires in-person presence 5 days a week at our Outpost locations throughout NYC and Chelsea Market.  This role requires working from 12 pm to 8 pm, Monday to Friday.

 

COMPENSATION

This is a full-time position. The salary range is  $60,000-$64,350, commensurate with experience. This position is non-exempt and eligible for overtime pay. Work hours are tracked, and overtime is compensated accordingly. Hot Bread Kitchen's comprehensive benefits package includes health/vision/dental insurance (eligible from day one), 401K contributions, paid office closure days  (including holidays and staff appreciation days, and a one-week holiday break at the end of the year), flexible and generous vacation and sick time, paid parental leave, and a sabbatical program (after 5 years of service). Our organizational culture is inclusive, entrepreneurial, flexible, and civically minded (learn more about our culture on hotbreadkitchen.org/careers).

 

HOW TO APPLY

  • Please include a cover letter and experience-aligned resume, including your pronouns.

  • Apply here at Hot Bread Kitchen’s Applicant Tracking System.

Due to the volume of applications, only complete applications sent via email will be considered. Applications sent via LinkedIn or other third-party sites will not be accepted or reviewed.

 

Hot Bread Kitchen is an Equal Opportunity Employer. It does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact hr@hotbreadkitchen.org to request such an accommodation.

accommodation during the application process should contact hr@hotbreadkitchen.org to request such an accommodation.

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