Development Operations Associate

 

ABOUT HOT BREAD KITCHEN

Hot Bread Kitchen’s mission is to create economic opportunity for women and gender-expansive people, immigrants, and people of color through culinary skills training, high-quality job placement, food entrepreneurship programs, and an ecosystem of support, utilizing New York City’s vibrant food industry as a catalyst for change. Founded in 2008, Hot Bread Kitchen acts as a hub of opportunity for the communities we serve, connecting individuals who face barriers to employment and economic mobility with quality jobs and small business supports in the food industry that lead to financial stability.

 

THE OPPORTUNITY

Hot Bread Kitchen seeks a full-time, mission-driven Development Operations Associate to support the organization in raising $8M+ annually. You will be part of a high-performing, seven-person Development team, led by our Chief Strategy & Advancement Officer. Qualified applicants will be data-driven, analytical, curious, and detail-oriented problem solvers. This role will report to the Director of  Institutions and Development Strategy.

 

GENERAL RESPONSIBILITIES

 

Development Operations (40%)

  • Lead gift processing for the entire Development team and own all fundraising data.

  • Generate data analytics for Development leadership to guide fundraising strategy.

  • Collaborate with Development and Brand Teams to implement donor communications.

  • Manage Development’s Google Drive with an eye toward efficient, easy-to-use organization.

  • Support the Development Team to implement new tech uses/applications.

 

Salesforce Maintenance and Optimization (40%)

  • Serve as the Development Team’s lead expert on Salesforce databases.

  • Continuously train and learn Salesforce best practices that can be applied to optimize Hot Bread Kitchen’s Development database.

  • Manage the integration between Salesforce and other applications, particularly Mailchimp.

  • With the Director of Institutions and Development Strategy, implement new solutions to optimize the Development team’s use of Salesforce.

  • Inspire and implement a culture of data on the Development team, documenting processes and onboarding new team members to Salesforce.

 

Development Support across team (20%)

  • Manage Development inbox and calendars, including leadership scheduling.

  • Support donor events, like site visits and cultivation events.

  • As needed, support fundraising efforts as they arise. Flexibility and willingness to learn new functions will be key to the success of this role. Other efforts may include:

    • Drafting emails and appeals for development leadership.

    • Completing prospect and donor research, including backgrounders and lookbooks.

    • Creating meeting briefs and talking points for internal and external meetings.

    • Executing fundraising event logistics and data.

 

COMPETENCIES

  • Detail oriented - Verifies important details, ensures there are no surprises or gaps in needed information, has the ability to think a few steps ahead to answer potential questions about the data or project. Addresses errors quickly and learns from them. 

  • Problem solving - Exhibits resourcefulness and asks for support from peers or their supervisor. Anticipates problems, develops solutions, and course-corrects when needed. Takes advantage of unexpected opportunities and addresses obstacles. 

  • Curious - Seeks alternative points of view, asks insightful questions and searches for common ground. Continues to learn information from colleagues, one’s own work, and industry and applies learning to work. Reflects upon oneself as a learner and continues to stay curious.

  • Analytical - Questions, self-reflects, and applies logic to solve problems.

 

QUALIFICATIONS

  • Passion and a commitment to Hot Bread Kitchen’s mission and core programs.

  • Interest in data, tech, and analytics. Interest in growing in Salesforce skills is a must.

  • 1 to 2 years of project management, operations, administrative, development, and/or non-profit experience.

  • Experience in Salesforce (or other fundraising CRMs) a plus.

  • Systems-oriented, analytical thinker.

  • Strong attention to detail.

  • Collaborative and flexible.

  • Bachelor’s Degree required.

 

OUR VALUES

We are driven by a feeling of commitment to support our members, teammates, and partners. Our culture of equity comes from the many cooks in our kitchen and the diversity of perspectives we each bring. We believe that respect goes a long way in making people feel welcome, accepted, and celebrated. We seek out opportunities for connection and become a stronger team by being in community and prioritizing candor over consensus. The pace of our work and velocity of change can be quick; our entrepreneurialism helps us take optimistic risks and pursue inventive solutions.

 

LOCATION

This is a hybrid position, with flexibility to work virtually. In-person attendance is required when departmental needs arise (weekly). Our facility is located in Chelsea Market, 75 Ninth Avenue, in Manhattan.

COMPENSATION

This is a full-time position with a salary range between $58,000 - 62,400. Hot Bread Kitchen's comprehensive benefits package includes health/vision/dental insurance (eligible from day one), 401K contributions, paid office closure days  (including holidays, and staff appreciation days, and a one week holiday break at the end of the year), flexible and generous vacation and sick time, paid parental leave, and a sabbatical program (after 5 years of service). Our organizational culture is inclusive, entrepreneurial, flexible, and civically-minded (learn more about our culture on hotbreadkitchen.org/careers)

TO APPLY

  • Please include a cover letter and experience-aligned resume including your pronouns. 

  • Apply here at Hot Bread Kitchen’s Applicant Tracking System

 

Due to the volume of applications, only complete applications sent on Hot Bread Kitchen’s Applicant Tracking System  will be considered. Applications sent via LinkedIn or other third party sites will not be accepted or reviewed.

 

Hot Bread Kitchen is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact hr@hotbreadkitchen.org to request such an accommodation.