Programming Manager
SUMMARY: Provides daily group and individual activities incorporating laughter, song, music, interaction, and cognitive stimulation with a personalized, warm approach. Creates an atmosphere for residents, family, staff, and visitors that is welcoming, stimulating, nurturing, and engaging, through activity, entertainment, and person-centered programs in accordance with the overall philosophy of care.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Implements programs to provide cognitive, physical, and social stimulation to residents.
• Engages residents in meaningful conversation and activities related to their individual interests.
• Designs monthly activity calendars, and creates community Monthly Newsletter.
• Provides activities’ assessment on all new residents.
• Maintains quarterly activity documentation for all residents.
• Coordinates community Volunteer and Resident Ambassador Programs within the community.
• Participates in resident care conferences.
• Organizes seasonal and annual community events.
• Performs other duties as assigned.
SUPERVISORY AND BUDGETARY RESPONSIBILITIES:
• Participates in the Manager-On-Duty (MOD) rotation schedule as needed. Oversees the operations of the entire community during the assigned MOD rotation. Addresses complaints and resolves problems in accordance with company policies and applicable laws.
• Works within approved budget. May manage monthly petty cash accounts as assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.
• Proficient knowledge of Microsoft Excel, Word and Outlook.
• Associates degree from an accredited college or university; and one (1) year experience as an Activity Director; or equivalent combination of education and experience preferred.
• Activities Certification preferred with six months’ previous experience working with individuals with dementia.
• Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals. Ability to write reports and correspondence. Ability to speak effectively before groups.
• Ability to solve practical problems and deal with a variety of variables in situations.
• Must have a valid driver’s license and clear driving record (satisfactory for inclusion on Company auto insurance policy).
• This position requires local travel and occasional out of town travel.
COMPETENCIES:
• Adaptability - Maintains effectiveness during change. Adjusts effectively to work within a new work structure, processes, requirements or cultures – tries to understand change; approaches change or newness positively.
• Informing - Provides information people need to know to do their jobs. Provides direct feedback and timely information to individuals (managers, customers, peers) so that they can make accurate decisions.
• Organizing - Orchestrates multiple activities to accomplish goals. Can Marshal resources (people, funding, material, support) to get things done; uses resources effectively and efficiently; arranges information and files in a useful manner.
• Planning - Scopes out length and difficulty of tasks and projects. Sets objectives and goals; breaks down work into process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
• Priority Setting - Spends time on what is important. Quickly zeros in on the critical few and puts the trivial aside; quickly senses what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
• Process Management - Determines the processes necessary to get things done. Knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; sees opportunities for synergy and integration where others cannot; simplifies complex processes; gets more out of fewer resources.
• Quality of Work - Follows established processes to produce quality work. Produces work that meets standards, is error free, and results in minimal waste and re-work; accomplishes task by considering all areas involved, no matter how small; shows concern for all aspects of the job.
• Valuing People / Passion to Serve - Treats people fairly with dignity and integrity. Compelled to make the lives of seniors comfortable and more enriching; focuses on meeting residents / families stated or unstated needs and expectations.
PHYSICAL DEMANDS: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Required to stand and walk regularly, occasionally sit, lift and/or move up to 25 pounds.
• The noise level in the work environment is usually moderate.
Employee Name (Print): ___________________________________________________________
Employee Signature: ________________________________________________________Date: __________________________________
Supervisor Signature: _______________________________________________________Date: ___________________________________