Schedule: Full-time, 5 days a week, Monday to Friday, 9:00 am - 6:00 pm
Location: Must be located in Dallas within commuting distance to our office
Company Overview:
Craftable is a restaurant management platform founded in 2015 by Silicon Valley tech experts partnered with hospitality industry veterans. Our goal is to united businesses with our best-in-class technology that is designed to save time and money. We collaborate with restauranteurs, operators, and accountants to reduce labor costs, increase efficiency, and drive profit for restaurants, bars and hotels. Our platform is built to accommodate operators from independent restauranteurs to regional and national chains.
At Craftable, we create best-in-class technology for world-renowned bars and restaurants. We started in Silicon Valley and have brought the best to Texas for a warm southern twist!
We are looking for hospitality gurus with a penchant for technology who are ready to share their knowledge and take their career to the next level at an exciting tech startup. Our fun and challenging culture will encourage you to think creatively, solve problems, and take initiative. If you have the skills we need and could be the peanut butter to our jelly, then we want to meet you!
Your Day as a Craftable’s Customer Success Manager:
You will be responsible for offering new and existing Craftable customers with a high-touch customer experience, driving adoption and showing the value of the Craftable product by understanding the customer’s needs and implementing a plan to ensure customers achieve their goals. You will work collaboratively with other members of our Customer Success team to continue building informational documents and internal training materials, as well as working cross department with Sales, Product, Development and QA.
Your Role in Action:
What You Bring to the Table:
Compensation & Benefits