Hybrid Remote in Southern California * Our Admissions Advisor role is hybrid remote, where a predetermined schedule will be comprised of select days working remotely and occasional onsite days as needed. Qualified candidates must be located within a reasonable commuting distance to our Whittier, CA campus.
The Admissions role is primarily responsible for helping to increase institutional enrollment by fielding inquiries, supporting, and advising individual prospective students throughout the admissions process. The Admissions Advisor role is responsible for representing Southern California University of Health Science in a positive and professional manner while recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institutional policies and regulations, consistent with the highest ethical standards. This position requires excellent verbal and written communications and strong time and resources management skills. Individuals must be able to solve problems and overcome objections as needed. Ideal candidates should have prior experience in admissions, recruitment, outreach, public speaking, customer service, sales, and a passion for helping others. This position will conduct a high quantity of prospect phone, sms and email contacts to secure appointments, campus tours, events RSVPs, interview activity, and conduct follow-up activity with unresolved candidates and future class applicants.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
PREFERRED EXPERIENCE AND QUALIFATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ATTENDANCE:
Must be punctual and timely in meeting all requirements of performance, including, but not limited
to, attendance standards and work deadlines; beginning and ending assignments on time; and
scheduled work breaks; where applicable.
COMPETENCIES:
To perform the job successfully, an individual should demonstrate the following competencies:
Intellectual
Interpersonal
Organization
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
EDUCATION AND/OR EXPERIENCE:
Bachelor’s degree (B.A. or B.S) from a four year accredited college or university and 2-3 years of admissions advising or sales related experience.
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
COMPUTER SKILLS:
To perform this job successfully, an individual should have knowledge of: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Enrollment Management Software; Customer Relationship Manager Software; and Jenzabar.
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand; walk; and sit. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell.
The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:
While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); outside weather conditions; extreme cold; and extreme heat.
The noise level in the work environment is usually moderate.
Expectations of SCU Employees
The SCU President’s Cabinet has identified a set of values and attributes that are bare minimums for employment, those that are core to who we are as a university, and values to which we aspire. Further identified are qualities and attributes desirable for employees in general, and senior leadership specifically. This is in harmony with principles found in The Advantage, by Patrick Lencioni.
SCU Core Values:
1) Integrative Health: We teach, learn, collaborate, and lead by creating an open environment for multiple disciplines and professionals to bring their shared and unique skills together for the benefit of patients and students.
2) Evidence-based Practice: We value a culture of inquiry, assessment, research, scholarship, and judicious use of current best evidence to inform our decisions and work.
3) Health Equity: We value people equally. We strive to educate graduates that are prepared to improve individual and community health.
4) Inclusivity: We welcome everyone regardless of age, race, ethnicity, class, religion, gender, gender expression, sexual orientation, disability, or any other similar or protected status. We believe inclusivity leads to more diversity in our reasoning, better representativeness in our conclusions, more ingenuity in our problem solving, and greater equity in our care