Dispatch Customer Service Job Brief:
We are an IT company with a headquarters in Cleveland, Ohio. We have been in business for nearly three decades. We are currently recruiting for a professional and reliable dispatcher to act as our company’s first point of contact for clients. In this position, you will oversee maintaining SLA, creating and assigning tickets, scheduling onsite visits, and receiving/shipping items.
To excel in this position, all candidates should be able to multi-task in stressful conditions with little supervision. In addition to being an excellent communicator, the ideal candidate will also demonstrate superb organizational and interpersonal skills.
Dispatch Customer Service Responsibilities:
Dispatch Customer Service Requirement and Skills
Exhibit our Core Values:
1. We Always Lead With Precision & Integrity
2. We Treat Everyone with Mutual Respect
3. We Work Hard With Boundless Resilience
4. We Balance Work & Play
5. We Are Innovative & Unique