Job Details

Outbound Calls Agent

Kloud9 IT is seeking
an experienced person to make Outbound Calls to potential clients. The Agent
will be responsible for placing follow up calls for our direct mail campaigns,
that’s right NOT just COLD calling random people. As an Outbound Calls Agent,
you will be responsible for making a large volume of outbound calls to industry
professionals and to successfully generate appointments for our Outside Sales
team. The Outbound Call Agent is responsible for setting appointments promptly
and effectively in a fast-paced, team-oriented environment.

We’re looking for
successful, experienced outbound call agents who are self-motivated, confident
and highly skilled. Ideal candidates are able to work out of our Cleveland
office full- or part-time. Must be comfortable making dozens of calls per day.
Track record of over-achieving quota. This position offers an exciting
environment that fosters personal growth and unlimited career potential, with a
competitive compensation and benefits package.


· Make a large volume
of outbound calls per day

· Schedule
appointments for the Outside Sales Team

· Enter data into a

· Identify decision
makers and schedule appointments

· Follow a script for
setting appointments

· Listen to objections
and handle them effectively

· Enter the details of
every interaction into the CRM


· 2 years experience
in outbound call center preferred

· A demonstrated
pattern of success and accomplishment

· Exceptional
interpersonal skills

· Excellent verbal
communication skills

· Listening skills

· Attention to detail
and accuracy

· Professionalism

· Ability to handle
high-pressure situations, multi-task and meet aggressive deadlines

· Experience working
with a CRM, Infusionsoft preferred

Job Types: Full-time,

Work Location:

One location


Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Flexible schedule

*Some benefits are
only available for full-time employees

This Job Is Ideal for Someone
Who Is:

High stress tolerance
-- thrives in a high-pressure environment

Dependable -- more
reliable than spontaneous

People-oriented --
enjoys interacting with people and working on group projects

Detail-oriented --
would rather focus on the details of work than the bigger picture

-- enjoys taking on challenges, even if they might fail

Adaptable/flexible --
enjoys doing work that requires frequent shifts in direction

Job Types: Full-time,

Pay: $30,000.00 -
$40,000.00 per year


We provide masks, each person's temperature is measured daily, we practice
staying 6 feet apart. Employees who feel sick are encouraged to stay home.


Information Technology
Some Experience
$30,000.00 - $40,000.00