Job Details

Director - Payments Risk and Compliance

Manage the development and delivery of various payments-related
compliance and risk management consulting services (ACH Compliance Audits and
Risk Assessments, Remote Deposit Capture Audits and Risk Assessments, Wire
Transfer Audits and Risk Assessments, and more). Maintain a high level of
proficiency with industry rules and regulations, in order to advise clients and
recommend sound compliance and risk management practices. Assist in development
and ongoing improvement of audit and risk related consulting products and
services. Professionally and knowledgeably represent and market the company's
services to members and clients. This individual will also deliver select
training sessions (in-person, teleseminars, webinars, and customized training)
on an as needed basis and handle member calls related to ACH rules
interpretation and other payments issues.

Essential Duties and Responsibilities:

Actively participate in the planning and execution of
payments-related audits, assessments and special consulting projects for the
company's clients

Learn, understand, and implement industry audit requirements and
the company's risk-based audit methodology

Travel to client work sites and professionally interact with
client personnel to efficiently and effectively complete engagements

Analyze client processes, procedures and data

Identify opportunities to improve our clients' payments and risk
management operation

Summarize findings; develop and present formal report of findings
to client project team and management

Contribute to achieving annual budget projections for revenue and
expense associated with Risk Management Services

Contribute to the accomplishment of ePayAdvisors' strategic goals
and objectives, as well as individual goals

Contribute articles and serve as a publications contributor for
the association's communications vehicles relating to risk management and other
topics, as appropriate

Provide assigned reporting within the required timeframes to
promote operational efficiency and quality customer service

Adhere to ePayAdvisors' Core Values and Mission




Act as product manager for Risk Management Services as assigned

Acquire new clients

Cross-sell existing clients on additional services

Conduct select training sessions for Payments Education
(In-Person, Teleseminars, Webinars, Webcasts and Customized Training) as needed




Competencies: To perform the job successfully, an individual should
demonstrate the following.

Adaptability - Accepts criticism and feedback.
Adapts to changes in the work environment. Changes approach or method to best
fit the situation. Manages competing demands.

Communications - Exhibits good listening and
comprehension. Expresses ideas and thoughts in written form. Expresses ideas
and thoughts verbally. Keeps others adequately informed. Selects and uses
appropriate communication methods.

Collaboration - Displays positive outlook and
pleasant manner. Establishes and maintains effective relations. Exhibits tact
and consideration. Offers assistance and support to co-workers. Works actively
to resolve conflicts. Works cooperatively in group situations.

Dependability - Commits to doing the best job
possible. Follows instruction. Keeps commitments. Meets attendance and
punctuality guidelines. Responds to requests for service and assistance. Takes
responsibility for own actions.

Problem Solving - Develops alternative solutions. Gathers and
analyzes information skillfully. Identifies problems in a timely manner. Resolves
problems in early stages. Works well in group problem solving situations.


To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.


degree (B. A.) from four-year college or university preferred; or three to five
years related experience and/or training; or equivalent combination of
education and experience. Experience in financial services and electronic
payments industry preferred.


Skills & Experience:
The individual in this position
must be passionate about their work, client service focused, and results
oriented. They must be detail-oriented with the ability to define problems,
collect relevant data and recommend improvements/corrective actions. They must
have a demonstrated ability to understand complex issues, establish facts and
draw valid conclusions. They must be able to effectively organize, manage and
track multiple projects simultaneously. The individual in this position must be
dedicated, self-motivated and be able to exercise sound judgment. They must
also be able to work independently and in a team environment and be client
service oriented.

North Carolina, Texas, and Virginia preferred. 
Other locations may include Alabama, Florida, Louisiana, New
Mexico, and West Virginia.


Business Hours, Local Time:  8:30 am - 5:00 pm, Monday -
Friday. (Federal Reserve Bank Holidays are observed.)


Excellent verbal and written communication skills required.
Ability to read, analyze, and interpret complex documents, professional
journals, technical procedures and government regulations. Ability to respond
effectively and handle sensitive information, inquiries or complaints. Ability
to write reports, business correspondence, and procedure manuals. Ability to
effectively present information and respond to questions from groups of
managers, clients, customers, and the general public.

to calculate figures and apply concepts of basic algebra and statistics.

Ability to handle complex topics. Ability to define problems,
collect data, establish facts, and draw valid conclusions.

To perform this job successfully, the individual should have above
average knowledge of systems and software used by the industry. This includes
but is not limited to email, word processing and spreadsheets; accounting
systems and core bank operations software; project management, reporting and
database software/systems. Demonstrated proficiency with Microsoft Office
(Outlook, Word, Excel and PowerPoint) is preferred.

and Licenses:
One or more of the following payments related accreditations
required: Accredited ACH Professional (AAP), National Check Professional (NCP),
and Certified Treasury Professional (CTP). One or more of the following
audit/compliance related accreditations preferred: Certified Internal Auditor
(CIA), Certified Information Systems Auditor (CISA), Certified Financial
Services Auditor (CFSA), Certified Anti-Money Laundering Specialist (CAMS),
NAFCU Certified Compliance Officer (NCCO), and Certified Regulatory Compliance
Manager (CRCM).

This position has no supervisory responsibilities.

This position requires regular and frequent travel.  The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions. The noise level in the work environment is usually

The physical
demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.

employee must occasionally lift and/or move up to 25 pounds. While performing
the duties of this job, the employee is frequently required to sit and talk or
hear. The employee is occasionally required to stand and use hands to finger,
handle, or feel. The worker is required to have close visual acuity to perform
an activity such as: preparing and analyzing data and figures; transcribing;
viewing a computer terminal; expansive reading.

above job description is not intended to be an all-inclusive list of duties and
standards of the position. Incumbents will follow any other instructions, and
perform any other related duties, as assigned by their supervisor.

Some Experience