Job Title: Operations Associate
Supervisor: Manager, Human Resources and Administration
Hours: Part Time, 29 hours/week
Goal: To advance the mission of Central Ohio Youth for Christ and affiliates by providing effective and professional operations assistance to the Operations Manager.
Key Objectives
The Operations Associate is responsible for managing a substantial amount of data entry work related to accounts receivable and fundraising efforts of the organization. As well as provide general operations assistance, including but not limited to, answering phones, processing office mail, coordination and production of mailings, and other various clerical responsibilities as directed by the Operations Manager.
Specific Duties
Responsibilities include, but are not limited to, the following:
Accounts Receivable
- Enter and track gifts to the ministry in DonorPerfect
- Process daily donations/revenue and mail receipts
- Produce regular reports as needed
- Prepare and make daily bank deposits
Donor Perfect
- Learn and understand DonorPerfect as a system of record keeping and reporting for a critical asset of COYFC - our donor base
- Learn and perform other tasks on DonorPerfect as needed
Office Management
- Work with Manager of HR and Administration to ensure timely and accurate ordering of all supplies for the enterprise
Filing and Administration
- Assist finance department as needed with electronic filing
- Ensure all contracts are filed appropriately
Events
- Attend chapter fundraising events
- Help with fundraising event set-up, check-in and post-processing of donations as needed
- Help with coordination and day of event needs as asked
- Some work outside of normal office hours is needed on event days
TriNet Back-up
- Learn TriNet system and administration of it to be able to back-up the Manager, Human Resources and Administration
Mailings
- Produce mailing lists as needed
- Process and oversee production of mailings
Scheduling
- Work with leadership development and various elements of the leadership team and human resources to schedule interviews
General Office Duties
- Inventory and order office supplies
- Answer phones and forward messages
- Greet and assist those who enter front office in coordination with Human Resources and Administration Manager
- Track Development event attendance in donor software
- Pick up mail for post office box, process and distribute all mail
- Various other duties as needed as directed by the Director, Operations and Manager, Human Resources and Administration
Equip Enterprises
- Process car donations
- Notify donors of vehicle status
- Carry out duties needed for transferring titles and generating tax documents
- Mail receipts and welcome packets to donors
Skills and Qualifications
- Administrative/organization orientation and gifting
- Experience and skill with computer software, particularly Microsoft Office, Databases, internet/email
- Interpersonal and communication skills
- Excellent clerical skills, including typing, 10-key, and accurate data entry
- Reliable and responsible
- Ability to manage confidential data related to people
- Experience in successful management of multiple tasks in a fast paced office environment
- Be teachable and able to take input from supervisor and peers
- Has reliable transportation
- Ability to work in the "YFC culture" with a personal burden for youth ministry
Spiritual Responsibilities
Because COYFC and its subsidiaries are a part of the same faith-based organization and share a faith mission and set of values, we require all employees to consistently apply and live according to the religious mission and theological beliefs. Each staff member, regardless of their role, is asked to:
- Articulate and uphold COYFC religious beliefs and practices at work and outside of work. Each employee serves to represent the religious message and mission of COYFC (as outline in the Statement of Faith and Mission) to the broader community.
- Be ready and willing to lead and contribute to distinctly Christian activities such as devotional worship or prayer services. Participate and lead regular times of prayer, devotion and worship as a regular aspect of your role within YFC.
- Seek God's guidance and wisdom, through prayer and meditation, for the organization as a whole as well as for specific ministry initiatives.
- Regularly pray for and share spiritual content with existing and prospective donors to COYFC.