About Communities In Schools:
At Communities In Schools, we are “all-in” for kids. It is our passion—it is our mission. At the National Office, we collaborate with local affiliate organizations, to provide resources and create communities of caring adults who work hand-in-hand with educators to make sure young people have the tools they need to stay in school and achieve in life. We are the nation’s largest dropout prevention organization, serving 1.5 million students in 2,400 sites across the country. We achieve this mission by hiring bright, creative, and innovative team members who have a passion for what we do.
About the Role:
The Digital Content Program Manager is responsible for executing a comprehensive, integrated digital outreach and engagement strategy under the supervision of the Principal of Digital Strategy. The primary goal for this role is to help deepen engagement with CIS stakeholders and attract new constituents through the consistent execution of digital experiences that showcase CIS’s mission. The position involves ensuring that our digital assets, website, blog, mobile, and social media presence are utilized to achieve the overall strategic goals of the organization.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Skills & Qualifications:
- Bachelor’s Degree in related field with a minimum 5-7 years of experience.
- Knowledge of current and emerging digital and technology trends.
- Proficient in using a variety of software platforms, including Microsoft Office suite,
- Wordpress, Sprout Social and other web technologies.
- Proficiency with writing for digital platforms, reporting and analytics for websites and social media, and, social media advertising, and email marketing.
- High-level of interpersonal skills demonstrated in an environment requiring flexibility and good judgment in managing interactions with individuals at all levels, inside and outside the organization.
- Ability to collaborate, influence, establish trust and rapport, negotiate, resolve conflict and effectively coach fellow employees and interns.
- Knowledge of the field of education, nonprofits, or research/evaluation.
- Experience with Salesforce
- Bilingual or Multilingual
Primary Duties & Responsibilities:
20% - Oversee the social media calendar, all social content scheduling, publishing, moderation and ongoing engagement.
20%- Support execution of a comprehensive engagement strategy via the organization’s website
20%- Manage Salesforce email communications for targeted stakeholder lists
20%- Collaborate with colleagues from the resource development and legislative relations departments, in order to provide an integrated strategic approach to audience engagement.
10%Provide guidance and training to CIS staff and communities on best practices for digital engagement
10% - Provide reporting, benchmarks and analysis, to inform organization-wide decision-making and to ensure digital engagement targets are met
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl.
What we offer:
· Work that makes a difference—the opportunity to contribute to an important mission.
· A culture recognized by the Non-Profit Times as the #1 Non-Profit Best Place to Work in the United States.
· Competitive and comprehensive compensation and benefits package.
· Generous paid time off benefits.
· Commuter subsidy benefits.
Communities In Schools is committed to a workforce that is representative of the varied communities we are privileged to serve. We provide a work environment that does not discriminate based on race, color, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information or any other basis protected by applicable law. Communities In Schools prohibits harassment of applicants or employees based on any of these protected categories