About BIG:
Build It Green (BIG) is a nonprofit organization of building industry thought leaders and practitioners who share a vision for better buildings. We are drive innovation and exciting initiatives in the residential building and energy efficiency industries and making a measurable difference for homes, people and the environment. To maximize our impact, we partner with thousands of building professionals, as well as industry partners, utilities, and government agencies. Learn more at: www.builditgreen.org.
BIG offers a friendly, positive work environment and a passionate work culture. Our HQ office is located in the heart of downtown Oakland at 300 Frank H. Ogawa Plaza, Suite 620; close to BART, the 12th Street/City Center Station and AC Transit Bus lines.
About the Position:
This position will perform the following duties. This job may also be suitable for an Intern.
§ Maintain contractor credentials;
§ Assist with new contractor enrollments;
§ Coordinate with Contractor Support Managers to schedule site visits;
§ Upload related documents to Salesforce; and
§ Additional duties as assigned by the Senior Manager.
This position will require the following skillsets:
§ Strong organizational/planning
§ Strong communication via email, phone, in-person;
§ Ability to adapt to changing priorities; and
§ Professional demeanor.
This position will require the following minimum experience:
§ Prior Administrative Assistant/Customer Service Experience – 1 year or relevant industry/service training
§ Salesforce – 3-6 months
§ Microsoft Office Suite (Word, Excel) – 1 year
§ Gmail – 1-2 months
Education and Experience:
§ Minimum High School diploma required; further education such as an Associate’s or Bachelor’s degree or relevant building science education is preferred.
§ Knowledge of the residential construction industry codes and standards, sustainable building practices and energy efficiency, including heating, cooling, lighting, weatherization, and other energy-efficiency related projects is highly preferred. Experience in residential construction industry, including sustainable building practices knowledge is preferred.
§ Minimum 1 year of experience in customer service setting where the employee has had to pay attention to details and confirm information such as in an application or database web-based tool.