Museum of Art and Technology
Mercer Labs Museum of Art and Technology redefines the museum experience. Through fifteen experimental exhibition spaces, interactive experiences, unique listening encounters and immersive installations, the relationship between art and technology is re-imagined.
Ambassador
The Museum Ambassador will have a dynamic, interactive role within the museum with a specific focus on the guest experience and how the guest relates to the creative experience. This position will play an integral role in providing guests with a memorable experience. Our employees are responsible for creating the ultimate experience for the guest. Our number one priority is to provide guests with a memorable experience when visiting the museum. We strive to create an environment unlike any other offered in the creative and service industry. If you have a passion for the arts, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the guest, this is the place for you.
Principal Duties & Responsibilities
• Greeting guests as they enter assigned areas.
• Ensuring safety of our guests while on tour or in your assigned areas.
• Provide a high level of customer service by engaging guests, answering questions, resolving issues and providing service to ensure a great experience.
• Ability to retain learned knowledge and offer assistance to our guests by providing operational (Museum lay-out, experience locations) answers to all inquiries.
• Ability to follow direction and to be a “team” player.
• Highly motivated, enthusiastic and willing to engage guests and work in a highly busy, interactive environment.
• Ability to perform and present information in a concise, legible manner to our guests – must be able to speak loudly and clearly and have a commanding presence.
• Performs other duties as necessary or required by management. • Non-traditional hours (Nights, Weekends & Holidays as necessary
Job Specifications
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Minimum 1 year host, operations, or related experience, preferably in an attraction, entertainment or hospitality environment preferred
• HIGH level of demonstrated professionalism and customer service.
• Ability to memorize historical and technical information.
• Multi-lingual or sign language capabilities a plus.
• Entrepreneurial spirit, energetic and outgoing personality with a creative, and a proactive approach to work.
Compensation
$16.50-$17.00
- Free Admission to Museum for Employees
- Comprehensive Healthcare Benefits for Eligible Employees
- Generous Product Discounts
Working conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mercer Labs is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.