TeachTown is seeking a Program Implementation Specialist based in the greater New York City area.  This role will be responsible for delivering onboarding, onsite/virtual product training & coaching to NYC schools and surrounding high enrollment districts.  Candidates must live within a commuting distance to NYC.  



  • Oversee and project manage the onboarding process from Account Kick-Off thru Go Live.  This includes and is not limited to conducting kick off meetings alongside the Account Management and Customer Success teams to review customer expectations, creating and coordinating implementation plans with milestones and deliverables, anticipating potential issues and proactively managing solutions, communicating and disseminate project information to customers and internal teams on a regular basis. 

  • Work with district IT to set up users within the TeachTown platform.

  • Set up and implement rostering, student/teacher import, and Single Sign On where appropriate.

  • Maintain timelines with mutual accountability to ensure major onboarding milestones are met.


  • Provide direct training to K-12 educators via onsite and webinars on TeachTown's suite of products, including our core curriculum solution, enCore. 

  • Deliver training programs for groups of 20-100+ teachers and administrators.

  • Collaborate with the internal TeachTown team and the district on solutions for classroom or technology issues in real-time.

  • Coordinate with the internal training team on long-term improvements to training processes and scheduling.


  • Provide direct support on the implementation of TeachTown solutions in classrooms via web or onsite coaching.  

  • Collaborate with the internal TeachTown team to identify areas of growth for classrooms using TeachTown solutions.  

  • Provide insight from previous experience to effectively mentor users in applying TeachTown solutions to their classrooms.  This includes and is not limited to providing recommendations on best practices and/or industry standards.   

  • Review data on usage and progress to inform next steps/interventions for districts implementing TeachTown.  This includes and is not limited to generating summary reports detailing successes, challenges, and next steps for each implementation. 

Required Education & Experience:

  • Master’s degree in Special Education, Psychology, or related field

  • 3-5 years of Special Education classroom teaching experience or experience in a school leadership role (e.g., specialist or administrator) in public school setting 

  • 2+ years of experience providing training, support, and coaching in school settings

  • Experience engaging in cross-functional initiatives with set timelines

  • Eligibility to work and travel within the United States

Preferred Experience:

  • Experience interacting and presenting to senior school leadership (director, superintendents) 

  • BCBA certification

  • Applicable work experience in a Top 100 district preferred (enrollment 50,000+)

Work Environment and Physical Requirements:

  • This position is expected to travel on-site to New York City schools when needed and therefore must live within commuting distance of NYC.

  • This position must be willing and able to travel within the United States.

    • The position requires a high level of travel within the U.S. during peak back-to-school season (July-Oct)

  • Must be willing to support and provide professional development across multiple U.S. time zones

  • Required to perform activities that entail: fine and gross motor, kneeling, sitting, and standing for extended periods.

Additional Notes:

  • US Work Authorization Required

About TeachTown

Our mission is to measurably improve the academic, behavioral, and adaptive functioning of students with disabilities. TeachTown offers teachers, parents, and clinicians proven software, curriculum, tools, and strategies to help them meet educational goals and increase every child’s intellectual and social functioning. Here at TeachTown, we are committed to research and evidence-based practices with an exclusive focus on serving the needs of children diagnosed with autism spectrum disorder, those with intellectual disabilities or developmental delays, and children with emotional and behavioral disorders.

TeachTown’s solutions are based on applied behavior analysis principles, the only scientifically validated therapy for students with moderate-to-severe learning disabilities. In addition, the use of machine learning and data analysis enables our software to dynamically adapt curricula scope and provide personalized learning for each student in a highly scalable manner.

AAP/EEO Statement:

TeachTown provides a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, sex (including pregnancy, gender identity or expression, and sexual orientation) parental status, genetic information (including family medical history) political affiliation, military service, age, veteran status, disability, or marital status, or any other characteristic protected by federal, state, or local law.  These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, TeachTown also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

All TeachTown employees are expected to display unquestionable integrity in every aspect of work and dealing with others. Respect for diversity and inclusion of all individuals is imperative to our business success, embedded in our culture, and required.