TeachTown is the leading provider of education solutions for students diagnosed with autism, developmental and intellectual disabilities, emotional disorders, and speech/language impairments.  

Our growing fully remote team is looking for an experienced Site Reliability Engineer to help us further meet the needs of our students and teachers by growing our technology platform. Our ideal candidate is a proven problem solver who embraces ownership of the stability, scalability and performance of our AWS platform infrastructure as we grow.

 

Key Responsibilities

 

  • Monitor system performance and availability, proactively identifying and resolving issues

  • Respond to service disruptions and incidents, performing root cause analysis and implementing long-term solutions.

  • Design, develop, and maintain infrastructure that scales to meet the reliability and performance needs of our customers

  • Implement and maintain security best practices for infrastructure and applications

  • Collaborate with our Engineering and Support teams to effectively troubleshoot infrastructure issues and plan for future performance needs

  • Consistently seek efficient and accurate solutions effectively taking advantage of automation when appropriate

  • Stay current with, adhere to, and advocate for best practices as you collaborate with teammates

  • Seek constant improvement - for yourself, the team and TeachTown

  • Leverage diverse experience and judgment to plan and accomplish goals

 

Required Education and Experience: 

  • 3+ years of experience managing SaaS platforms in a public cloud such as AWS, GCP, or Azure

  • 3+ years of experience with enterprise systems monitoring

  • 1+ years of experience with containerization and orchestration tools such as Docker or Kubernetes

  • Experience with Infrastructure as Code such as Terraform or CloudFormation

  • Demonstrated experience with troubleshooting production systems issues quickly and accurately

  • Demonstrated ability to to work independently, effectively, and productively in a remote- work environment

  • Experience in a self-directed environment driving work to completion while being given a wide degree of creativity and latitude

  • Bachelor’s degree in Computer Science is preferred

 

 

Preferred Experience:

  • Amazon Web Services

  • GitHub

  • Jenkins

 

Additional Notes:

  • US Work Authorization Required

 

Physical Demands and Work Environment 

The physical demands associated with the tasks described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

About TeachTown

Our mission is to measurably improve the academic, behavioral, and adaptive functioning of students with disabilities. TeachTown offers teachers, parents, and clinicians proven software, curriculum, tools, and strategies to help them meet educational goals and increase every child’s intellectual and social functioning. Here at TeachTown, we are committed to research and evidence-based practices with an exclusive focus on serving the needs of children diagnosed with autism spectrum disorder, those with intellectual disabilities or developmental delays, and children with emotional and behavioral disorders.

 

TeachTown’s solutions are based on applied behavior analysis principles, the only scientifically validated therapy for students with moderate-to-severe learning disabilities. In addition, the use of machine learning and data analysis enables our software to dynamically adapt curricula scope and provide personalized learning for each student in a highly scalable manner.

 

AAP/EEO Statement

 

TeachTown provides a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, sex (including pregnancy, gender identity or expression, and sexual orientation) parental status, genetic information (including family medical history) political affiliation, military service, age, veteran status, disability, or marital status, or any other characteristic protected by federal, state, or local law.  These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. Consistent with these obligations, TeachTown also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

 

All TeachTown employees are expected to display unquestionable integrity in every aspect of work and dealing with others. Respect for diversity and inclusion of all individuals is imperative to our business success, embedded in our culture, and required.