Gravity Haus is an inclusive community that enables an active lifestyle – the seamless merging of work, play, and outdoor adventures. We believe in asking three questions:
Is it good for you?
Is it good for the planet?
Is it an amazing experience?
Based in the heart of the Rocky Mountains, we’re enabling world-class experiences for the modern adventurer, specializing in uniquely designed guest rooms, functional co-working spaces, holistic training and recovery programs, and thoughtfully crafted food and beverage offerings – all curated with a focus on sustainability, connections with nature, and our unique brand of “haus-pitality.” With properties in Vail, Breckenridge, Winter Park, Steamboat, Truckee-Tahoe and future developments in the works, we’re rapidly broadening our reach and poised to double the size of our workforce over the next 12-24 months.
That’s where you come in.
More About You:
You are passionate and engaged in providing the ultimate guest and team member experience.
You’re a resourceful, self-motivated leader who’s comfortable navigating ambiguity and carving a new path with minimal direction.
You’re able to adapt dynamically to shifting internal and external conditions.
You have exceptional emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members and stakeholders at all levels.
You can anticipate future trends and consequences and adjust accordingly.
You’re a true team player who can set your ego aside and find win-for-all solutions.
You have excellent written and spoken English skills
You excel at problem solving
You are adaptable and innovative
You voice your opinions and share ideas and best practices
You collaborate to work smarter, not harder
You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.
What You’ll Do:
Ensure the consistent execution of service standards
Cultivate friendships within the Gravity Haus community
Provide excellent anticipatory service support to guests
Build daily boards for each housekeeper based on arrivals, departures, inhouse and take into consideration VIPs and special requests
Train all team members to ensure efficiency and safety
Ensure team members have all supplies needed
Maintain housekeeping tools and equipment
Communicate with Front Desk each day regarding priority rooms
Daily use of Alice software to connect with guests and resolve housekeeping requests
Communicate efficiently with all Gravity Haus divisions to create a memorable guest experience.
Oversee all Housekeeping and Laundry operations
Ensure all monthly budgets are managed to bottom line margins
Manage room assignments
Manage linen and product inventory for Housekeeping
Purchase and expense tracking for cleaning chemicals and operating supplies
Hire, train and develop a pipeline of leadership and talent on property to GH standards
Bridge communications across the property
Be a Gravity Haus Ambassador with an active part in our mission and vision.
Understanding hospitality scheduling revolves around “guest need” and our hotel operates 24 hours a day, 7 days a week, 365 days a year.
Provide a genuine and elevated guest experience with a community focus, sustainable approach and driven attitude.
Coordinate and communicate with maintenance on a daily basis
Manage the purchase and expense line to include invoice coding.
You are proficient in both English and Spanish speaking skills
Bring your personality to work
What We Can Offer You:
Competitive compensation, consisting of an hourly rate of $23-$25, based on experience.
Medical (company-sponsored option), in addition to options for dental, vision, life insurance, short and long-term disability insurance, accident insurance, legal support services and more!
401(k) program with a company match of 50% on the first 3%
Paid Time Off policy
Holiday pay for 9 Holidays throughout the year
40% off Gravity Haus apparel
40% off Food & Beverage at Gravity Haus locations
Discounted stays at Gravity Haus properties and hotel partners
Complimentary stays at Gravity Haus properties (based on longevity).
An individual Gravity Haus Membership which includes
The opportunity to be a part of our mission to create a globally conscious community for the modern adventurer!
Gravity Haus is an Equal Opportunity Employer committed to building a diverse team and inclusive work environment. Our mission includes enabling access to the outdoors for all.