Is it good for you? 

Is it good for the planet? 

Is it an amazing experience?

Based in the heart of the Rocky Mountains, we’re enabling world-class experiences for the modern adventurer, specializing in uniquely designed guest rooms, functional co-working spaces, holistic training and recovery programs, and thoughtfully crafted food and beverage offerings – all curated with a focus on sustainability, connections with nature, and our unique brand of “haus-pitality.” With properties in Vail, Breckenridge, Winter Park, Steamboat, Truckee-Tahoe and future developments in the works, we’re rapidly broadening our reach and poised to double the size of our workforce over the next 12-24 months. 

That’s where you come in. 

More About You: 

• You have exceptional oral and written communication skills

• You are energetic and outgoing with a positive attitude

• You are self motivated and driven to provide an outstanding customer experience

• You possess a strong appreciation and interest in outdoor recreation, health, and wellness

• You are knowledgeable about outdoor recreation gear, brands, and pursuits

• You have a proven track record of providing exceptional customer service

• Ability to adapt roles, responsibilities, priorities, and schedules effortlessly.

• Must be willing to sign NDA, non-compete, and IP agreements.

• Able to work 40 or more hours per week and as many hours as the business demands and be willing to maintain a flexible schedule 

• Must be willing to report to work at Gravity Haus Breckenridge routinely. 

• Excellent organizational and communication skills

• Detail oriented with a specific interest in maintaining gear for optimal user experience

• Has the ability to act independently with minimal or no supervision.

• Must be reasonably proficient with Google business suite, Slack, and email.

• Time management and problem-solving skills

• You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth. 

What You’ll Do: 

• Lead the property in HQ operations.

• Open and close the HQ gear fulfillment spaces

• Properly clean, store and maintain all inventory.

• Ensure a proper maintenance program is in place for the gear.

• Ensure guest and member safety with waivers and appropriate orientations.

• Assist in training the GH Breck team to ensure appropriate HOPs are followed.

• Undergo all indemnification training and equipment training as necessary and related to the

• gear within Haus Quiver.

• Actively promote and sell HQ memberships and retail by providing welcoming, helpful, and

• knowledgeable communications of our offerings to visitors of GH Breckenridge and our

• membership community.

• Assist in developing and maintaining quality standards for organization and management of

• inventory, retail merchandising, storage, fulfillment, and cleanliness.

•  Actively promote memberships, rentals, and retail offerings to the Gravity Haus community and hotel guests.

• Ensure daily operational procedures, including opening and closing checklists and member fulfillment protocols, are carried out consistently and to standard for the Vail location.

• Assist in managing HQ backend inventory to ensure members have access to the correct gear availability at all times.

• Actively look for ways to improve the Haus Quiver experience and reduce waste and the overall environmental impact of the HQ retail operation.

• Work with partners and the internal marketing team to create opportunities for increasing awareness of the HQ suite of services and offerings.

• Exhibit strong interdepartmental communication and develop positive working relationships with other Gravity Haus teams.

• Perform administrative duties, including processing vendor invoices, slack communications, email, and member/guest communications.

• Manage, maintain and organize files on the relevant company shared drives.

• Maintain a respectful and hospitable demeanor with customers, members, vendors, and

• partners in all interactions.

• Act as a professional representative of the business, culture, and community at all times.

• Assist in other departments and job functions on an as-needed basis

• Performs other tasks as assigned

• Job Requirements

• Exceptional oral and written communication skills.

• Energetic and outgoing, positive attitude, driven to provide outstanding customer experiences.

• 1+ years of experience in outdoor gear retail, maintenance, or equivalent experience

•  A strong appreciation and interest in outdoor recreation, health, and wellness.

• Positive, can-do attitude.

• Strong knowledge of outdoor recreation gear, brands, and pursuits.

• Proven track record of providing exceptional customer service.

• Ability to adapt roles, responsibilities, priorities, and schedules effortlessly.

• Must be willing to sign NDA, non-compete, and IP agreements.

• Able to work 40 or more hours per week and as many hours as the business demands and be

willing to maintain a flexible schedule.

• Must be willing to report to work at Gravity Haus Breckenridge routinely.

• Excellent organizational and communication skills.

• Detail-oriented with a specific interest in maintaining gear for optimal user experience.

• Has the ability to act independently with minimal or no supervision.

• Must be reasonably proficient with Google business suite, Slack, and email.

• Time management and problem-solving skills

• Self-motivated, well organized, and goal-oriented.

  • Guest service and valet duties as assigned
    

What We Can Offer You:

• Competitive compensation, consisting of:

• an hourly rate of $23.00- $24.00

• Incentive plan

• Membership Referrals 

• Product Sales

• Medical (company-sponsored option), in addition to options for dental, vision, life insurance, short and long-term disability insurance, accident insurance, legal support services and more! 

• 401(k) program with a company match of 50% on the first 3%

• Gravity Haus “All In!” Membership. Live the Gravity Haus lifestyle to the fullest with unlimited access to all of Gravity Haus! 

• Discounted stays at Gravity Haus properties and hotel partners

• Food & beverage discounts (Employees receive 40% off!)

• Dryland Fitness access (Employees receive 40% Personal Training!)

• Dryland Spa discounts (Employees receive 40% off!)

• Retail Discounts & “Shop The Haus” (Employees receive 40% off!)

• Access to an amazing lineup of haus planned events and experiences ranging from climbing courses to Supper Clubs at our exemplary restaurants (all subject to availability). Take advantage of experiences from overnight hut trips to staying in an Airstream in the Russian River Valley! Live the lifestyle you're promoting! 

• Complimentary Rooms at Gravity Haus Locations, based on longevity 

• A Merchant Ski Pass or end of season bonus!

• Paid Time off 

• Holiday Pay

• The opportunity to be a part of our mission to create a globally conscious community for the modern adventurer!

Gravity Haus is an Equal Opportunity Employer committed to building a diverse team and inclusive work environment. Our mission includes enabling access to the outdoors for all.