Summit Aesthetics Medspa Office in North Scottsdale seeks an Aesthetics scheduling coordinator to join our team.

Our Front Desk and Surgery Schedule Coordinator will continue to grow our cosmetic surgery, build strong rapport and deliver detailed information to our patients, schedule patient consultations, meet with patients face-to-face and answer questions about the treatment plan, collect payments, and present a professional impression of practice. Strong verbal and written communication skills are a requirement.

We prefer someone that has experience working in a medical practice and a PLUS if you worked in a dental office or plastic surgery practice at the front desk or coordinating the surgery schedule. In addition to our surgery practice we have a thriving non-invasive treatments practice including Botox, Fillers, PDO threads, Hormone Replacement Therapy and Laser procedures. The ideal candidate understands customer service and would thrive in a team-oriented environment where they can be recognized for their contribution to the practice. The ideal candidate is personable, reliable, and flexible as we are a wonderful team and support each other to achieve a high level of patient care.

RESPONSIBILITIES

• Develop treatment plan as directed by the doctor and present to the patient with fees, peri-operative information and assist with financial arrangements.
• Assess patient needs and provide practice and procedural information in a clear manner.
• Utilize written communication skills in an email on a daily basis
• Greet patients and present a professional sophisticated impression of our practice
• Answer incoming phone calls and respond to patients on various requests
• Schedule Aesthetics procedures: convey pricing, obtain consent, collect fees
• Collect and post patient payments for consultations, treatments, and membership fees
• Provide administrative support as needed
• Assist with insurance authorizations as needed (minor need)
• Manage and attend surgeon’s vendor appointments as needed
• Update practice management systems (MindBody and Touch MD) with extreme accuracy
• Prepare medical charts for patient visits in advance - must have attention to detail

QUALIFICATIONS

• High school Diploma or equivalent, college degree a PLUS
• MINIMUM +2 years medical office experience, Plastic Surgery or aesthetics strongly preferred but Dermatology, Ophthalmology and Medical Spa would be advantageous too!
• PLUS if you have a proven track record in building a cosmetic surgery schedule
• STRONG Computer skills including basic Microsoft programs such as Word//Excel, but also ability to use a medical practice management system (Carestream winOMS and Mind Body) 
• EXCELLENT spelling/grammar and overall ability to express clear thoughts in writing
• PLUS if you have social media experience or supported a practice in marketing efforts
• Ability to multi-task and exceptional attention to detail
• Extremely organized and able to follow systems
• Poised, highly professional, sophisticated presentation
• Must have strong interpersonal skills and ability to understand patient’s needs
• Enthusiastic and loves customer service and interactions with the public
• Ability to work independently
• Excellent phone skills with a friendly personable manner
• Honest, reliable, completes tasks on-time with accuracy
• Respectful of patient privacy and understands discretion (HIPAA training previously?)

HOW TO APPLY ****PLEASE READ

• Our office is open 8-5pm, Monday , 9am-7pm Tuesday , 9am-7pm Wednesday, 9am-7pm Thursday
• We will conduct a full Background Check with an independent company and request References.

SALARY

Salary is hourly, competitive and based upon experience.

Job Type: Full-time

Experience:

• Dermatology / Cosmetic Surgery or Dental  Practice: 2 years (Preferred)
• Medical Office: 2 years (Preferred)
• Plastic Surgery Practice: 2 years (Preferred)

Language:

• English (Required)

Work Location:

• One location

Benefits:

• Retirement plan
• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday
• No weekends
• Day shift
• 8-hour shift

Benefit Conditions:

• The waiting period may apply

Work Remotely:

• Hybrid
• Must be in office 9am-6pm Tuesday , Wednesday and Thursday
• Other days can be remote