What we do
Since 1973, the Boston Area Rape Crisis Center (BARCC) has been a leader in the movement to end sexual violence. BARCC empowers survivors of sexual violence to heal and provides education and advocacy for the social change needed to create cultures that prevent sexual violence. We rely on our dedicated, brilliant staff to do this important work, and our team is growing!
The People and Culture Senior Director will be a strategic partner on BARCC’s leadership team. This position provides expert guidance on BARCC’s people management processes while cultivating an inclusive and positive organizational culture in alignment with BARCC’s mission and philosophy. The Sr. Director will ensure the successful operation of BARCC’s human resources function and provide input and direction to senior leadership in the areas of talent acquisition and management, diversity and inclusion, employee engagement and development, performance management, employee relations, total rewards, HR systems, and payroll.
Where and when you’ll work
BARCC's staff, operations, hours, and location vary by function, type of work, and work style. You’ll primarily work from our Cambridge office, located at 99 Bishop Allen Drive. This is a full-time, exempt position where you can expect to work regularly Monday through Friday. BARCC is open to discussing options such as flexibility in scheduling and occasional remote work.
What you’ll do
As a member of BARCC’s executive team (known internally as the “Core team”, this position holds organization-wide or “horizontal” responsibilities. All members of the Core team share responsibility for successful stewardship of the organization and fiduciary duties as they relate to the following management areas:
Organizational Accountability: Serve as a model for excellence in operationalizing BARCC values through proactive planning, fairness and consistency, transparency, and racial and identity-based equitable practices. Drive the organization’s culture and adherence to its stated values through collaborative decision making to fulfill the organizations mission and ensure equity and sustainability.
Strategic Direction: Establish and cultivate the organization's vision, goals and objectives. Ensure that all areas of the organization are aligned with this work and are provided with the support and resources to be successful in carrying out this work.
Department Management: Evaluate internal processes and services, ensure efficacy and internal integrity of programs, and staff development.
Fiscal Responsibility: Map and participate in the course for revenue growth and prudent fiscal management.
Human Resources Strategy, Leadership and Policy
Advise the executive director and Core team team regarding the establishment and implementation of human resource strategies and techniques, as well as the recruitment, assignment, retention, recognition, promotion, corrective action, and dismissal of staff, with consideration for the unique culture of BARCC.
Work closely with supervisors to enhance and support workforce diversity, inclusion and organizational culture to ensure alignment with BARCC values:
Work closely with the Core team and supervisors to ensure effective and ‘best practice’ supervision and evaluation practices.
Develop, implement, and manage human resource policies and practices, ensuring that the employee handbook and all policies and processes are up-to-date and aligned with BARCC values.
Provide strategic leadership utilizing a deep understanding of racial and other identity-based equity issues in the workplace and implement human resource practices reflective of that value.
Develop and implement a new, robust performance management system.
Work with the executive director, core team and others on succession planning for leadership and key staff positions.
Assist directors and managers in developing, planning for and, aligning activities with staff capacity and competencies across the organization.
Participate in professional development activities to keep abreast of developments in the human resources field.
Serve as an active member of the Core team.
Provide strategic direction on the recruitment, retention, performance management, and internal training at BARCC.
Compensation and Benefits
Manages relationships with applicable vendors, most importantly BARCC’s PEO TriNet.
Develop, implement, and manage compensation strategy and ensure alignment where appropriate in coordination and consultation with the core team.
Recruitment and Retention
Develop and manage a full-cycle recruitment program, including job description generation, salary range setting, development of a diverse candidate pool, coordination of recruitment and candidate selection process, reference checks and offer preparation.
Responsible for providing engaging and effective New Hire Orientation Program and coordinating the ‘on-boarding’ needs of new hires.
Coordinate, develop and implement training and coaching for supervisors for topics such as, but not limited to, supervising across differences, techniques for problem-solving, effective feedback, and vicarious trauma prevention and response.
Develop and manage vicarious trauma support systems for staff and volunteers.
Develop professional pathways for BARCC staff to acquire additional skills including development of supervisory, technical, project management, personnel management, and other administrative leadership functions.
Employee Relations and Performance Management
Develop, implement, and manage annual employee performance management system.
Identify and support professional pathways for BARCC staff.
Develop, implement, and manage policies and practices regarding progressive discipline, counseling supervisors on process and practice as needed.
Develop, implement, and manage employee communications related to human resources procedures, practices, policies, and programs.
Implement and manage the employee dispute grievance process according to best practices.
Manage employee termination process and required paperwork; conduct exit interviews providing feedback to supervisors and leadership as appropriate.
Organizational Design and Development (in conjunction with Organizational Design and Learning Sr. Director)
Act as valued thought partner to BARCC’s Executive Director and Organizational Design and Learning Senior Director regarding human resources policies and revisions to organizational structure.
Identify and implement human resources best practices to obtain organizational goals and objectives; conduct external benchmarks to ensure that organization is current and competitive relative to its practices.
Propose, design and develop programs, affinity groups and professional development opportunities that support a learning community and culture of high performance and excellence so as to ensure BARCC remains a desirable and competitive workplace.
Cultivate a culture of curiosity, respect, support, personal learning and development, and work/life balance for all employees.
With Org Development Senior Director develop and implement training and coaching for supervisors and managers.
Compliance and Administration (in conjunction with BARCC’s PEO TriNet)
Ensures organizational compliance with human resources-related legal regulations and requirements.
Ensure accurate and timely administration of all compliance requirements, attendance tracking, leaves, unemployment claims, COBRA filings, termination processing and other routine functions.
Maintain effective employee-related recordkeeping system that meets legal requirements.
Oversee payroll processing and benefits administration.
Other duties may be assigned as needed.
Proven ability to work in a fast-paced multi-cultural environment with flexibility and professional maturity
Collaborative approach to problem solving that recognizes and facilitates unique perspectives
Ability to advocate effectively up, down, and across the organization
Highly developed decision-making and conflict resolution skills with proven success ensuring equity and fairness within the work environment
Strong oral and written communication skills
Ability to handle individual and organizational issues in a confidential, professional and expedient manner
Approach strategy for and implementation of policies and procedures to ensure that they maximize the potential and value of all staff contributions
Computer skills using spreadsheet and word processing tools (ideally Google suite); basic familiarity with databases
Analytic skills and facility with numbers
Excellent attention to detail and the ability to produce accurate, well-crafted work products
Consistency in the application of methods, policies and procedures
Experience managing vendors and contracts
Ability to set priorities and handle multiple tasks
Proven experience and competency with employee benefit and payroll administration
Experience managing organizational succession planning
Experience working effectively with organizational boards of directors
Commitment to the mission of the Boston Area Rape Crisis Center
8 years of progressive experience and responsibilities in all aspects of human resources management, including a minimum of 3 years at the senior management level, preferably within a nonprofit organization; SHRM certification, advanced degree or equivalent professional/lived experience welcomed
Demonstrated commitment to excellence, inclusion and diversity in the workplace
Must be able to demonstrate significant knowledge of and a direct, positive impact on fostering organization-wide racial and identity-based equitable practices
Proven ability to create, implement, administer, and evaluate best practices in human resources programs and services with a focus on efficiency and effectiveness
Proven ability to build relationships across a range of constituencies including at the Board and senior leadership level
Proven capacity, creativity and excellence in conflict resolution and negotiating skills, organizational and project management capability, and analytical and problem-solving skills
Excellent oral, written, interpersonal, leadership and administrative skills with a demonstrated attention to detail
What we offer
The opportunity to make meaningful change and improve the lives of others through mission-driven work, at all levels of the organization.
The most compassionate, supportive, and fun-loving colleagues around—who will shower you with warm welcomes, funny memes, and regular shout-outs for your contributions.
An investment in your health, well-being, and professional development through competitive benefit offerings, generous time off policies, professional development funds and opportunities, and ongoing improvements to proactively manage vicarious trauma and mental health.
Starting salary range and benefits
$80,000 to $100,000, depending on experience and skills. The total compensation package includes a generous benefits package, including health, dental, vacation, sick time, and other coverage options.
Hiring process and timeline
Please submit via our online application system your resume and cover letter stating your interest and related experience to be considered for this position. No phone calls please. This opportunity will remain open until we find the best fit possible. The full hiring process will include a phone-screen interview, first-round in-person interview, and final team interview. Reasonable accommodation provided upon request.
One of BARCC’s core values is social justice by countering oppression and we’re doing a lot of work to examine our organizational practices to be consistent with our values to build a more inclusive and diverse work environment.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected by applicable law.