At Communities In Schools, we are “all-in” for kids. It is our passion—it is our mission. At the National Office, we collaborate with local affiliate organizations, to provide resources and create communities of caring adults who work hand-in-hand with educators to make sure young people have the tools they need to stay in school and achieve in life. We are the nation’s largest dropout prevention organization, serving 1.5 million students in 2,400 sites across the country. We achieve this mission by hiring bright, creative, and innovative team members who have a passion for what we do.

At CIS we are committed to cultivating an engaged culture where all are recognized and valued for their contributions. We intentionally build experiences, provide space for individual and group voices across multiple dimensions.

We also hold the following talent beliefs:

      Every staff member is passionate and committed to our mission. Our work is grounded in the success of our students.

      Our decisions and priorities are guided by how we can fulfill our mission and serve kids with quality.

      As a National Office, we have a duty to live our values and integrate principles of diversity, equity, and inclusion across our organization and lead by example.

In turn, we are committed to continuously improving decision making, incentivizing creativity, and building engagement. We do this by building a diverse workforce, fostering a climate of inclusion and shaping business practices and policies that promote equity.


About the Role:

The Senior Program Manager (SPM) for Licensed Partners reports to the Sr. Director, Licensing, and is responsible for training and support to a minimum portfolio of three Licensed Partners in communities across the country. In this role, the SPM delivers program expertise and customer service while ensuring effective implementation with desired program fidelity. The SPM will lead and coordinate CIS efforts to support Licensed Partners through their planning and implementation phases, ultimately in support of their successful achievement as a certified Licensed Partner of Communities In Schools.

This position includes great flexibility to work remotely and requires significant travel. The SPM must be highly proficient in working remotely and will also have broad opportunities to visit and support communities across the country.

Primary Duties & Responsibilities:

      Serve as a lead contact who ensures successful completions of scopes of work with each Licensed Partner with a strong customer service focus.

      Deliver a core set of CIS Model trainings (in-person and virtually) to school district staff, school principals, other school district/school providers of support services to students, program managers, and school-based site coordinators including training for the CIS Data Management (CISDM) system.

      Provide technical assistance and coaching (in-person and virtually) to help Licensed Partners successfully assume training, support and oversight roles of site coordinators.

      Use implementation data to provide technical assistance to Licensed Partners.

      Consult, advise and present to Licensed Partner executives on planning, sustainability and partnership strategies

      Develops new training tools and practitioner resources, as needed, in conjunction with Learning & Practice as well as the Office of Technology.

      Collaborates within and works as a part of the Student Supports Department to ensure the achievement of Departmental goals.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Travel up to 33% may be required including travel in the domestic United States with overnight stay(s).

About You:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required skills & qualifications:

      Bachelor’s Degree (Master’s Degree preferred) Social Work, Education, Public Affairs, Business Administration, Community Organization, Organizational Development, Communications, or equivalent.

      Minimum 8-12 years of experience in a non-profit organization in the areas of organizational development, instructional design, community planning and/or program development.

      Experience coordinating or implementing a multi-tiered system of supports including through a community school model, within a school system, or through Communities In Schools.

Other required skills include but are not limited to:

      Advanced PC skills including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

      Strong time management and prioritization skills

      Proven strength in communication skills (written, verbal, and use of other technologies) and collaboration

      Demonstrated strength and proven track record in project management

What We Offer:

      Work that makes a difference—the opportunity to contribute to an important mission.

      Competitive and comprehensive compensation and benefits package.

      Generous paid time off benefits.

Communities In Schools is committed to a workforce that is representative of the varied communities we are privileged to serve. We provide a work environment that does not discriminate based on race, color, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information or any other basis protected by applicable law. Communities In Schools prohibits harassment of applicants or employees based on any of these protected categories.