About Communities In Schools:

At Communities In Schools, we are “all-in” for kids. It is our passion—it is our mission. At the National Office, we collaborate with local affiliate organizations, to provide resources and create communities of caring adults who work hand-in-hand with educators to make sure young people have the tools they need to stay in school and achieve in life. We are the nation’s largest dropout prevention organization, serving 1.5 million students in 2,400 sites across the country. We achieve this mission by hiring bright, creative, and innovative team members who have a passion for what we do.


About the Role:

Under general supervision of the Vice-President, Technology, the Sr. Program Manager, Business Systems, employs project and change management expertise, manages business systems projects in alignment with organizational goals.  Responsibilities include influencing and directing the company’s business applications evolution to ensure key business strategies and processes are driven by systems that enable change, growth, and flexibility for the company and our customers.

Manage Business and Technology Projects Using Best Practices – 80%

·       Liaise between departments and analyze business requirements to determine their business solution technology needs.

·       Translate business needs into system solutions making maximum use of available tools while ensuring longer-term support of the architecture.

·       Prioritize objectives to deliver projects on time and on budget.

Manage Business Activities – 5%

·       Research and recommend new products and solutions that utilize our existing resources or fit within our suite of tools.

Dept. Budget & Forecasting – 5%

·       Collaborate with the VP, Technology, by preparing and providing input into the development and tracking of the financial budget.

Process Improvement – 10%

·       Devise, establish, and improve IT processes, policies, and systems to support the implementation of strategies set by leadership.  


About You:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


·       Bachelor’s degree in Business Systems or related field required. Evidence of continuing education, such as certifications, is a plus.

·       Minimum 8 years’ experience in the operations/technology field.

·       PMP Certification is required, Scrum Master certification is a plus.

·       Minimum 5 years’ experience in technical IT program management.

·       Significant experience in all phases of the project management lifecycle.

·       Experience in analysis, implementation, and evaluation of IT systems and their specifications.

·       High level of organizational business understanding to proactively assess and provide comprehensive technology solutions across departments. 

·       High level of project management, change management, and reporting is required 

·       Excellent organizational, communication and leadership skills.

·       Software configuration skills.

·       Experience with multiple software development methodologies including Waterfall and Agile.

·       Understanding of and experience with the full Software Development Life Cycle.

·       Experience in a Salesforce a plus.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.



Minimal travel required.


What We Offer:

·       Work that makes a difference—the opportunity to contribute to an important mission.

·       A culture recognized by the Non-Profit Times as the #1 Non-Profit Best Place to Work in the United States.

·       Competitive and comprehensive compensation and benefits package.

·       Generous paid time off benefits.

·       Commuter subsidy benefits.


Communities In Schools is committed to a workforce that is representative of the varied communities we are privileged to serve. We provide a work environment that does not discriminate based on race, color, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information or any other basis protected by applicable law. Communities In Schools prohibits harassment of applicants or employees based on any of these protected categories