General Statement of Duties:
As a member of the HealthTeamWorks® Team, the Facilitator, Advancement and Healthcare Transformation, supports designated organizations involved in our improvement activities or programs and develops proposals, grant responses and cases that eloquently tell the story of HealthTeamWorks’ services. The Facilitator utilizes an evidence-based approach to facilitate QI methodology and tools within practices, systems, and community-based organizations to achieve measurable outcomes that demonstrate our impact and value on investment.
This is a part-time, exempt position that reports to the Chief Operating Officer.
Salary Range:
$33,800 - $42,640 for .5 FTE
Position Summary:
The Facilitator is responsible for working with initiatives, systems and practices to facilitate care delivery redesign efforts, utilizing innovative thinking about how to best support improved process and clinical outcomes, decreased costs, and increased efficiency that results in improved patient experience and provider and health care team satisfaction.
Essential Job Responsibilities:
To perform the job successfully, an individual should demonstrate the following competencies:
Advancement
Lead development and implementation of HealthTeamWorks advancement plan with guidance from Chief Executive and Chief Operating Officers.
Research, identify and prioritize grant opportunities to recommend to leadership with level of effort, likelihood of success, value on investment to pursue, and potential to win.
Craft responses to selected grants and funding requests for proposals that tell the complete and compelling story of the importance of performance improvement, organization development and training to primary care resilience and, in turn, wellness for all.
Provide organizational support by disseminating experience-related learning and best practices, by way of team updates, written reports/articles, developing reference guides, toolkits and/or presentations.
Contribute to HealthTeamWorks’ external thought leadership by developing innovative tools and resources, such as toolkits, guides, and presentations to meet current or future healthcare transformation needs and contribute to the learning community.
Performance Improvement
Serve as liaison, teacher, coach, strategist, and facilitator for designated organizations participating in HealthTeamWorks® transformation activities.
Coach practices using a standardized approach based on HealthTeamWorks programs and driver diagrams as captured in our Interactive Change Package.
Routinely assess, document, and report practice progress throughout the transformation process and proactively bring practice issues to manager. Maintain databases directly associated with role.
Assist practices in maximizing use of available health information technology and data resources to inform improvement activities.
Inform on Integrated Models of Care including Behavioral Health, MOUD/SUD, and pharmacy.
Demonstrate the ability to effectively lead and facilitate improvement teams toward measurable outcomes with increasing independence over time.
Establish and maintain a supportive, collegial role with HealthTeamWorks designated organizations and their individual quality improvement team members.
Organization Development
Evaluate projects for additional value HealthTeamWorks may provide.
Link practices to available external resources, such as consultants and group learning opportunities, to meet specific needs which extend beyond those that are met by the Facilitator’s role.
Facilitate strategic planning sessions and focus groups with healthcare and community-based organizations.
Coach organizations on activating strategies through implementation planning and data informed continuous quality improvement.
Training
Participate in the planning, hosting, development, presentation and delivery of HealthTeamWorks’ learning activities, trainings, events, and conferences as requested.
Train, develop and educate leaders, providers and staff in practices and identify interventions with support from your Manager to facilitate success in practices and across healthcare settings.
Other duties as assigned.
Location/Physical
The Facilitator requires the ability to balance the work of a typical office environment in a virtual setting 100% of the time, professionally managing multiple deadlines and interruptions to on-going work activities. The facilitator must continually review and manage their own time on projects and organizational work, focusing on high value activities, excellent performance or internal improvements/efficiencies that allow for work/life balance.
Travel is an essential element of this role, with day travel within Colorado required, throughout the country as needed, and expected to be approximately 30%; the amount will vary based on an ever-changing mix of contracts and activities.
Qualifications, Skills & Experience:
To perform the job successfully, an individual should demonstrate the following competencies:
Excellent oral communication, technical writing, group presentation and facilitation skills.
A flexible and positive attitude about unexpected changes and fluctuating workload.
Ability to work autonomously in a virtual work environment.
Knowledge and experience in value-based payment and delivery and quality improvement methodologies.
Support organization's goals and values by fostering teamwork within teams, across teams and departments; see internal and external collaborators as equal clients.
Manage time effectively and prioritize competing demands to meet practice, program, and organizational goals and seek to meet and respect deadlines.
Strong critical and systems thinking capabilities.
Computer Skills
Excellent computer skills required, particularly related to Microsoft applications Word, Access, Visio, Excel, PowerPoint and Outlook.
Comfort with exploring and learning to use new or unfamiliar applications or databases.
Working knowledge of health information technology and ability to connect practices to necessary resources to produce needed data/reporting.
Education and Experience
B.A./B.S. in health care or related field and five years’ experience in primary care, ambulatory care or another related field.
Preference will be given for a master’s degree, and/or a strong background in one or more of the following: public health, quality or process improvement, data analysis, healthcare recognition/accreditation, change management and personnel management.
A valid U.S. driver’s license, personal vehicle and insurance is required.
*The hourly or salary range is the range HealthTeamWorks in good faith believes is the range of possible compensation for this role at the time of this posting, consistent with Colorado law. HealthTeamWorks may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future.