Your helpful demeanor, attention to detail, and passion for customer service make you the perfect fit for our fast-paced, ever-changing environment. Use your excellent communication skills and apply to be a GHRR Criminal Records Specialist today!!!
Criminal Records Specialist:
The Criminal Records Specialist is responsible for analyzing Criminal background history located through various public record sources. This position will report to the department Supervisor/Team Lead.
Those that have worked within the court systems and or have a criminal justice degree; clerk of courts, records specialists...etc tend to succeed in our organization.
Responsibilities and Duties:
- Conducting internet based research to complete criminal background checks and various public records searches.
- Processing criminal and civil searches, sex offender searches, and motor vehicle record searches.
- Organizing assigned work to be completed in priority order, within an assigned time frame.
- Communicating with Vendors, Local Courts, and Government Agencies to obtain needed information to ensure accurate results are reported to Clients.
- Monitoring pending work levels to ensure timely completion of Client background reports.
- Maintain Strict Quality Standards.
- Ensure client guidelines are followed.
- Contributing to the team effort by accomplishing additional related tasks as needed.
Required Skills:
- Understanding of current web-browsing technology and effective use of internet navigation tools.
- Ability to work in team oriented, fast-paced environment.
- Ability to meet and/or exceed daily quotas.
- Typing (40-45 WPM)/ 10-key Number Pad skills.
- Proficient with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
- Data Entry/ Database Navigation skills.
- Written and Verbal Communication skills.
- Organization skills for electronic and physical files and documents.
- Ability to work effectively with standard office equipment (telephone, copier, fax).
- Maintain Confidentiality/Maintain Professional Discretion.
- Multi-task between elements such as phone and PC.
- Ability to work in a fast-paced and high-volume environment.
- Active listening skills to interpret information accurately.
- Persistence and assertiveness in obtaining information.
- Ability to work well independently and in teams.
- Ability to focus attention on details.
- Ability to work under pressure and meet tight deadlines.
- Ability to learn and understand highly specialized and detailed information.
Hours are Monday - Friday.... Occasional weekends.
Office operating hours are 8am-8pm. Must be able to work within these hours.
Job Type: Full-time
Pay: $13.25 per hour