Your helpful demeanor, attention to detail, and passion for customer service make you the perfect fit for our fast-paced, ever-changing environment. Use your excellent communication skills and apply to be a GHRR Criminal Records Specialist today!!!

Criminal Records Specialist:

The Criminal Records Specialist is responsible for analyzing Criminal background history located through various public record sources. This position will report to the department Supervisor/Team Lead.

Those that have worked within the court systems and or have a criminal justice degree; clerk of courts, records specialists...etc tend to succeed in our organization.

Responsibilities and Duties:

  • Conducting internet based research to complete criminal background checks and various public records searches.
  • Processing criminal and civil searches, sex offender searches, and motor vehicle record searches.
  • Organizing assigned work to be completed in priority order, within an assigned time frame.
  • Communicating with Vendors, Local Courts, and Government Agencies to obtain needed information to ensure accurate results are reported to Clients.
  • Monitoring pending work levels to ensure timely completion of Client background reports.
  • Maintain Strict Quality Standards.
  • Ensure client guidelines are followed.
  • Contributing to the team effort by accomplishing additional related tasks as needed.

Required Skills:

  • Understanding of current web-browsing technology and effective use of internet navigation tools.
  • Ability to work in team oriented, fast-paced environment.
  • Ability to meet and/or exceed daily quotas.
  • Typing (40-45 WPM)/ 10-key Number Pad skills.
  • Proficient with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
  • Data Entry/ Database Navigation skills.
  • Written and Verbal Communication skills.
  • Organization skills for electronic and physical files and documents.
  • Ability to work effectively with standard office equipment (telephone, copier, fax).
  • Maintain Confidentiality/Maintain Professional Discretion.
  • Multi-task between elements such as phone and PC.
  • Ability to work in a fast-paced and high-volume environment.
  • Active listening skills to interpret information accurately.
  • Persistence and assertiveness in obtaining information.
  • Ability to work well independently and in teams.
  • Ability to focus attention on details.
  • Ability to work under pressure and meet tight deadlines.
  • Ability to learn and understand highly specialized and detailed information.

Hours are Monday - Friday.... Occasional weekends.

Office operating hours are 8am-8pm. Must be able to work within these hours.

Job Type: Full-time

Pay: $13.25 per hour

This position has been filled.