Your helpful demeanor, attention to detail, and passion for customer service make you the perfect fit for our fast-paced, ever-changing environment. Use your excellent communication skills and apply to be a GHRR Public Records Research Specialist today!!!

The Public Records Specialist is responsible for analyzing Criminal background history located through various public record sources. This position will report to the Manager of Records & Research.

As the Public Records Research Specialist, you will be required to:

  • Conducting internet based research to complete criminal background checks and various public records searches.
  • Processing criminal and civil searches, sex offender searches, and motor vehicle record searches.
  • Organizing assigned work to be completed in priority order, within an assigned time frame.
  • Communicating with Vendors, Local Courts, and Government Agencies to obtain needed information to ensure accurate results are reported to Clients.
  • Monitoring pending work levels to ensure timely completion of Client background reports.
  • Maintain Strict Quality Standards.
  • Ensure client guidelines are followed.
  • Contributing to the team effort by accomplishing additional related tasks as needed.

The ideal candidate for the Public Records Research Specialist will possess the following skills, but not limited to:

  • Understanding of current web-browsing technology and effective use of internet navigation tools.
  • Ability to work in team oriented, fast-paced environment.
  • Ability to meet and/or exceed daily quotas.
  • Typing (40-45 WPM)/ 10-key Number Pad skills.
  • Proficient with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
  • Data Entry/ Database Navigation skills.
  • Written and Verbal Communication skills.
  • Organization skills for electronic and physical files and documents.
  • Ability to work effectively with standard office equipment (telephone, copier, fax).
  • Maintain Confidentiality/Maintain Professional Discretion.
  • Multi-task between elements such as phone and PC.
  • Ability to work in a fast-paced and high-volume environment.
  • Active listening skills to interpret information accurately.
  • Persistence and assertiveness in obtaining information.
  • Ability to work well independently and in teams.
  • Ability to focus attention on details.
  • Ability to work under pressure and meet tight deadlines.
  • Ability to learn and understand highly specialized and detailed information.
This position has been filled.