As an Occupational Health Specialist you will report to the department Supervisor/Team Lead. You will be responsible for scheduling and documenting of all drug tests/exams, health programs and all additional health screening services ordered by the clients.

Responsibilities and Duties:

·   Conducting internet based research to complete occupational health services.

·   Processing results for drug screens, breath alcohol tests, and physical assessment results.

·   Organizing assigned work to be completed in priority order, within an assigned time frame.

·   Communicating with vendors such as Laboratories, Clinical Staff, and the Medical Review Officer to obtain needed information to ensure accurate results are reported to Clients.

·   Monitoring pending work levels to ensure timely completion of Client background reports.

·   Maintain Strict Quality Standards.

·   Follow client guidelines in reporting of results.

·   Contributing to the team effort by accomplishing additional related tasks as needed.

Required Skills:

·   Understanding of current web-browsing technology and effective use of internet navigation tools.

·   Ability to process 30 results per hour and while being available for inbound and outbound calls.

·   Ability to work in team oriented, fast-paced environment.

·   Ability to meet and/or exceed daily quotas.

·   Typing (40-45 WPM)/ 10-key Number Pad skills.

·   Proficient with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).

·   Data Entry/ Database Navigation skills.

·   Written and Verbal Communication skills.

·   Organization skills for electronic and physical files and documents.

·   Ability to work effectively with standard office equipment (telephone, copier, fax).

·   Maintain Confidentiality/Maintain Professional Discretion.

·   Multi-task between elements such as phone and PC.

·   Ability to work in a fast-paced and high-volume environment.

·   Active listening skills to interpret information accurately.

·   Persistence and assertiveness in obtaining information.

·   Ability to work well independently and in teams.

·   Ability to focus attention on details.

·   Ability to work under pressure and meet tight deadlines.

·   Ability to learn and understand highly specialized and detailed information.