We are seeking a detail-oriented and highly organized Import Coordinator to join our dynamic team.  You will play a pivotal role in managing the smooth execution of Import shipments, ensuring compliance with international regulations, and fostering strong relationships with clients and logistics partners.

In office position in Chelsea, Massachusetts. This position is not remote. 

Key Responsibilities:

  • Import Documentation:

Prepare and review all necessary Import documentation including invoices, packing lists, certificates of origin, bills of lading, and customs declarations to ensure accuracy and compliance.

  • Logistics Coordination:

Arrange and manage international shipping logistics, including selecting appropriate freight carriers, negotiating rates, and tracking shipments from origin to destination.

  • Customs Clearance:

Coordinate customs clearance processes, including preparing customs entries, managing brokers, and addressing any customs-related issues.

  • Customer Service:

Act as the primary point of contact for international clients, addressing inquiries regarding order status, shipment details, and Import regulations.

  • Compliance Management:

Stay updated on international trade regulations and ensure adherence to all Import control laws and procedures.

  • Data Management:

Maintain accurate records of Import shipments, including tracking details, costs, and compliance documentation within our internal systems.