The Customer Relations Representative will include commercial account calling and/or correspondence in a fast paced goal oriented collections department. Providing customer service regarding contract negotiations, modifications/restructures and payment processing. Monitoring and maintaining assigned accounts while keeping records on collection status. Assisting in repossession proceedings. Reducing delinquency for assigned accounts.

Excellent PC skills, including proficiency in MS Office suite as well as customer applications and systems
Ability to communicate effectively both verbally and written
Attention to detail and ability to effectively prioritize multiple tasks
Willingness to adjust schedule to accommodate business volume as needed
Capable of supporting our Mission Statement, Vision and Core Values

High School diploma or G.E.D. certificate
Strong attention to detail
Prefer 3 to 5 years’ experience in commercial collections and/or customer service
Must be able to prioritize tasks effectively
Effective business communication, both verbal and written

Competitive salary, health insurance, 401K, life Insurance, paid vacation, sick and holidays. EOE

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