Position Summary
The Site Manager/Mission Planner will be responsible site management and mission planning. Will be responsible for managing employees and their work and shall have full authority to act for the Contractor on all contractual matters. Site management will involve managing employees and their work with full authority to act on all contractual matters. Will fully support a partnership culture between the Government and DRS personnel at Landstuhl and will focus on the primary goal of providing the support services necessary to enable the successful accomplishment of the mission. Mission planning will involve the processing of new mission requests, configuring equipment for new missions and supporting the Government in planning and coordinating equipment utilization for future missions. The Site Manager/Mission Planner will be be onsite between 0800-1700 hours local time Monday through Friday.
Work closely with management and functional departments to identify, recommend, develop, implement, and support cost-effective technology solutions to enable business objectives. Define and implement IT policies, procedures, and best practices that provide cost effective and secure IT systems and operations.
Duties and Responsibilities
  • Responsible for managing all aspects of the Landstuhl contract to include overseeing the team’s operations and maintaining a partnering relationship with the key Government personnel.
  • Will respond to and assist the Government in interpreting Army Service Authorizations (ASAs), Satellite Access Authorizations (SAAs), Commercial Satellite Service Request (CSSRs), Operational Database Memorandums (ODM), Telecommunications Service Order (TSOs), Satellite Bandwidth Task Orders (TOs) and other documents authorizing use of satellite and DISN services. Set up Teleport and RHN telecommunications services IAW Telecommunications Service Orders (TSO), ASAs, GAAs, SAAs, COMSEC Callouts, Network Diagrams, Firewall Change Requests (FCR), Requests for Change (RFC), and any other documentation from the planning community.
  • Provide Tier II support throughout the duration of the mission. At the end of each mission, deactivate telecommunications services and return equipment back to default configurations.
  • Upon receiving a DOD SAA/ASA/GAA, the Mission Planner will coordinate with 5th SC (T) Planning Cell, Regional SATCOM Support Center (RSSC), Global SATCOM Support Center (GSSC), DISA Customer Contact Center (DCCC) and tactical user assemblages requesting access to set up equipment that will meet the SAA/ASA mission parameters utilizing existing policies and procedures.
  • As directed by the COR and IAW local SOPs, will provide configuring, patching, testing, labeling, and mission diagrams as a central file for all personnel to access before, during and  after the mission.
  • Provide mission folder containing hard copies of all pertinent documentation, make it available to the communication floor operators and the COR, and update it as near real time as changes occur and mission dictates.
  • Will ensure that a complete working suite of equipment is fully functional (to include all DISN services and user requested circuits).
  • Begin mission configuration and telecommunications services testing a minimum of 72 hours prior to scheduled mission activation.  Unless delayed by Government changes, complete and hand off configuration to the Government operators no later than 24 hours prior to access. In the event of Government delays, notify the COR of the delay and obtain approval of a revised minimum response.
  • Ensure correct Communications Security (COMSEC) keys for mission. Develop electronic configuration and enclave and equipment assignment tracking system to capture equipment utilization as it correlates to capacity.
  • At the conclusion of mission, will submit an After Action Report (AAR) using the Government-provided format to the COR.
 
  • Work closely with management and functional departments to identify, recommend, develop, implement, and support cost-effective technology solutions to enable business objectives
  • Define and implement IT policies, procedures, and best practices that provide cost effective and secure IT systems and operations
  • Work closely with key business leaders to define critical information needs, providing guidance regarding availability of data, capability of systems to deliver information needs, and subject matter expertise regarding current systems and emerging technology
  • Lead the research, evaluation and selection of new technologies
  • Manage financial aspects of the IT Department
  • Develop business case justifications and cost/benefit analyses for IT spending and initiatives
  • Develop and implement all IT policies and procedures and standards
  • Develop requests for proposal
  • Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements
  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems
  • Oversee provision of end-user services
  • Keep current with the latest technologies
  • Approve and oversee projects and project portfolio
  • Manage IT assets, procurement and vendors
  • Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions
  • Lead IT strategic and operational planning
  • Support, communicate, reinforce and defend the mission, values and culture of the organization
 
Basic Qualifications
  • Experience to provide advanced troubleshooting assistance in concert with remote terminal operators and to accomplish Tier II support requirements of all Teleport and RHN systems and equipment.
  • Technical proficiency in the operation the Teleport and RHN facility encompassing all hardware and software associated with the commercial Ku/Ka/C Band earth terminals; baseband subsystems; fiber optic systems/components; interface equipment; cabling and duct work; system monitoring equipment; test, measurement and diagnostic equipment (TMDE)
  • Familiarity with heating, ventilation and air conditioning (HVAC) and power support systems.
  • Experience with various software interfaces, specifically Microsoft Windows Operating Systems, and CISCO Command Line.
  • Shall possess significant expertise in theory and practical application of RF physics as pertaining to satellite communications to include:
    • Multiple Frequency Time Division Multiple Access (MF-TDMA)
    • Time Division Multiple Access (TDMA)
    • Frequency Division Multiple Access (FDMA)
    • Frequency Conversion
    • Electromagnetic transmission principles
    • Satellite loading dynamics and access/de-access procedures
    • Satellite MODEM menu architectures
    • Interpretation of satellite Link Budgets and task orders
    • Plotting and interpreting spectrum analyzer traces
    • Operation of TMDE (e.g., Spectrum Analyzer, Power Meter, Fireberd)
    • Control Monitor and Alarm (CMA) systems
    • Antenna Control Units (ACU)
    • Network Control Center (NCC)
  • Shall possess network engineering knowledge and skills including knowledge and understanding of the following:
    • TCP/IP protocol stacks (i.e., OSPF, BGP)
    • Voice Over Internet Protocol (VoIP) formatting
    • CISCO call managers
    • Analog over Internet Protocol  (IP) formatting
    • IPV(4) and IPV(6) IP addressing schemes
    • Simple Network Management Protocol (SNMP)
    • Dynamic Multipoint Virtual Private Network (VPN) tunneling architectures
    • VPN routing and forwarding
    • VM Ware (virtual servers)
    • Linux/UNIX
    • IP Switching and routing, to include routing metrics
    • IP Hardware configuration (switches, routers, etc.)
    • Army IA and Security Policies
    • Anti-virus appliances
    • Network troubleshooting
    • Quality Edge Devices (QED)
    • Promina NX1000
    • Redcom Private Branch Exchange (PBX)
    • DISA Security Technical Implementation Guides (STIG)
    • Operation of Encryption / COMSEC devices
  • Experience with the following systems:
    • SATCOM earth terminals
    • Bbaseband and interconnect systems
    • MODEM suites
    • Associated support equipment
  • IAM Level I Certification/s:  CompTIA Security+, Certified Authorization Professional (CAP) and/or GIAC Cyber Security Leadership (GSLC) required.
  • Active Department of Defense (DoD) Secret or higher level security clearance with eligibility for favorable Tier 5 (T5) investigation required.
  • Ability to qualify for German Technical Expert Status (TESA). Ordinarily Resident (OR) status may be considered.
 
  • Bachelor's degree in Business Administration, Management Information Systems, Mathematics, Industrial Technology, Computer Sciences, a related field, or equivalent experience
  • 7 years of experience managing one or more major information processing functions (operations, development, data processing, etc.) and/or through advanced college training in management or information services
  • Strong interpersonal skills are required to deal with personnel situations as well as excellent management skills to successfully perform the planning, directing, reporting, and administrative responsibilities involved
  • A comprehensive, and frequently updated, knowledge of the general direction of the information technology industry is desired
  • Ability to work independently and to promote the effective teaming of others in order to achieve objectives
  • Strong verbal, written and interpersonal communication skills
  • Ability to successfully interact with all levels of management, other IT professionals and end-users
  • Strong analytic and problem-solving skills
  • Is open and responsive to change and demonstrates a commitment to the process of continuous improvement by identifying and responding actively and with sensitivity to the needs of all customers

  • Should be {http://www.linkedin.com/pub/[member-name/]x/y/z} or {http://www.linkedin.com/in/string}