JOB SPECIFICATIONS

• Report to the General Manager

• Execute a variety of front desk functions in compliance with The Stack Davis standards, in the best interest of the community, staff, and business

• Execute a variety of gym-wide cleaning and maintenance functions in compliance with The Stack Davis standards, as part of an effort to minimize the potential transmission of communicable disease or illnesses

• Hours per week dependent upon Guest demand

• Starting pay rate: $18.00 per hour depending on experience 

• Eligible for health insurance with significant company contribution toward premiums, provided an average weekly clock of at least 30 hours for at least 12 weeks

• Key position with rapidly growing company dedicated to Employee growth and advancement

QUALIFICATIONS

• Employment history exemplifying the values and culture of The Stack Davis

• Minimum of 2 years in face-to-face customer service, preferably with a fitness and climbing facility 

• Strong interpersonal, problem-solving, and organizational skills

• Enthusiastic about climbing, community, and meeting people

• Strong commitment to the highest degree of sanitation and cleanliness

• A self-starter, can work independently with minimal supervision

FUNCTIONS
With the objective of providing world-class customer service and maintaining a facility that is recognized by Guests as the cleanest of its kind, including, but not limited to:

• Manage Guest check-in, including waiver execution, and facility introduction

• Manage membership and retail sales

• Handle incoming phone calls

• Manage PA system, including music and announcements

• Handle Guest issues

• On a continual basis, clean and maintain climbing areas, fitness areas, common areas, among others, while maintaining an accurate log of which tasks were completed and when

• Foster a positive, supportive environment for all Staff and visitors