The General Manager (GM) has a key decision-making role in the US operation, working with the US Board of Directors and senior business operations staff. Working with the partners, board of directors, and leadership team, the GM will develop, monitor, and evaluate overall corporate and financial strategy. The GM will work with the leadership team to establish marketing plans and oversee their execution, determine business development strategy and oversee implementation, and oversee sales efforts and operations. The GM may perform strategy and operations project work as necessary. The GM is responsible for the administrative, financial, risk management, and day-to-day operations of the US company, supervising and collaborating with the Controller and the Head of Sales and Marketing.

 

The successful applicant will be a clear communicator able to bring clarity to complex topics and empathy to hard conversations. They will know when to take a stand and when to build consensus, and they will be dedicated to growth and profitability for the entire team.

 

Position responsibilities:

  • Operations
    • Drive effective internal and external communication interactions
    • Recommend options to and collaborate with board of directors for key decisions
    • Manage business operations division staff, both internal and outsourced
    • Act as liaison between staff and board
    • Negotiate and approve sub-contractor contracts
    • Oversee lease agreements and service contracts
  • Financial
    • Develop financial strategies and forecasting
    • Provide practical financial insights to board of directors to inform strategic decisions
    • Proactively manage cash flow and capital in coordination with the controller
    • Monitor all banking activities
    • In coordination with the controller, develop and oversee preparation and finalization of monthly, quarterly, and annual financial reporting materials, including metrics, for the board of directors
    • Share reporting with the UK LLP
    • Coordinate with multiple international offices

 

  • Planning
    • Work with the partners and board of directors to develop, implement, and monitor strategic business plans
    • Manage the capital request and annual budgeting processes

 

 

  • Sales and Marketing
    • Determine business development plan and oversee implementation with head of sales and marketing
    • Establish marketing plan and oversee implementation with head of sales and marketing
    • Oversee scope and fee negotiations as necessary
    • Approve international and domestic project contracts; participate in negotiations as necessary

 

  • Human resources
    • Provide recommendations to the board of directors and head of people on hire/fire, policy, and other human resources matters

 

  • Risk Management/Legal
    • Identify and mitigate key elements of the company's risk
    • Communicate with legal consultants as required
    • Responsible for accounting controls and fiduciary accuracy
    • Ensure that the company complies with all legal and regulatory requirements
    • Monitor and manage the firm’s liability in the professional service and construction industry
    • Approve insurance coverage and limits
    • Oversee bonding, tax, and insurance requirements for domestic and foreign contracts

 

  • International coordination
    • Liaise with Theatre Projects LTD (the UK company) on shared projects, shared expenses, and US projects in their regions
    • Liaise with Theatre Projects LLP regarding expenses and international financial coordination

 

 

 

Essential skills and experience:

  • At least ten years of general management experience for a successful professional services firm or arts organization with demonstrable growth
  • Solid understanding of corporate finance, marketing, and sales and experience leading same
  • Demonstrable track record of successful change management
  • Experience negotiating domestic contracts
  • Proven ability to work collaboratively with a partnership structure and a board of directors
  • This position may require foreign and domestic travel. Valid passport is required.
  • Proof of legal right to work in the United States
  • Fluency in English, both spoken and written

 

Valued but not required skills and experience:

  • Master's degree in finance, arts administration, or business administration
  • Professional theatre experience
  • Experience negotiating international contracts
  • Familiarity with Deltek Vantagepoint CRM database

 

 

Associate Principal level. Salary range: $155,000 – $172,500 with great benefits like no-cost-to-employee health, dental, and vision coverage.