Operations Coordinator

Reports to:	Director of Operations & Finance
Compensation:	$46.35/hour, $77,126.40 (if annualized) salary for core hours with opportunity for additional paid hours.
Benefits:	Fully covered health insurance, dental, and vision plans (75% coverage for family), automatic 8% 401k contribution, 10 vacation days, 8 sick days, 2 personal days, 8 holidays, and an end-of-year two-week office closure.
Time commitment:	NYAAF observes a 32-hour, 4-day work week for full-time staff. Our core hours are 9-5 pm ET, Monday-Thursday. This position will regularly require evenings and weekend work as needed.
Location:	Remote within the New York City Metropolitan area. Must be able to travel to our P.O. box in Manhattan to pick up mail on a weekly basis. NYAAF currently hosts in-person staff meetings in Midtown Manhattan every other month. This may change in the future. New York residents will be prioritized but applicants in surrounding states, particularly New Jersey, will be considered on a case-by-case basis.
FLSA Classification:	Full-time, Nonexempt.

ABOUT NYAAF

Founded in 2001, the New York Abortion Access Fund supports New Yorkers and people traveling to New York State to access abortion care through financial assistance, case management, and connections to other resources. For twenty years, NYAAF operated as a volunteer collective. In September 2022, we hired our first staff person and we are now a small but mighty team of six made up of people with deep community ties—including people of color, people who have had abortions, parents, and former abortion fund volunteers.

NYAAF operates a volunteer-managed helpline that fields calls in English and Spanish from people facing barriers to accessing an abortion. Our intake staff and volunteer case managers provide compassionate support to people facing barriers, misinformation, and stigma, and move funds directly to ensure they can access the care they need and deserve.

Following the Supreme Court ruling to overturn Roe v. Wade, more people than ever are traveling to New York to access the abortion care they need and deserve. However, more than half of our callers remain resident New Yorkers, because while New York is much more abortion friendly than other states, many barriers still exist. NYAAF directly fills the gaps created by these barriers and has made abortion access a reality for thousands of callers. Since the overturn of Roe in June 2022, NYAAF has supported callers from 37 states (including NY) and 22 countries. In 2024, we pledged over 2 million dollars to directly pay for abortions—the highest annual amount in our history–and supported more than 2700 callers from across the country and beyond.

As New York’s only abortion fund, we believe no one should be denied access to an abortion because of where they live or how much money they make. Funding abortion is a radical act of community care.

The New York Abortion Access Fund values a diverse, inclusive workforce and provides equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

POSITION OVERVIEW

Reporting to the Director of Operations & Finance, the Operations Coordinator will fill critical gaps and logistical needs at NYAAF. The Operations Coordinator will ensure smooth day-to-day administrative and organizational operations and support building systems and processes to meet the evolving needs of the organization.

This is a remote position. However, this employee must be able to travel to our P.O. box in Manhattan to pick up mail on a weekly basis. Staff also occasionally meet in person for meetings and retreats.

ROLES AND RESPONSIBILITIES

This is not a complete list of duties and responsibilities. As the landscape of abortion access continues to evolve and NYAAF adapts to the changing needs of our movement and organization, this job description may be updated.

Fundraising and Finance (approximately 50%)

Pick up and process the organization’s mail on a weekly basis.
Oversee check deposits, mail scans, and gift entry.
Assist in sending and processing gift acknowledgements and receipts.
Support accurate and timely database entry and management.
Assist in government grant reporting and administration.
Support annual Fund-A-Thon campaign and event planning.

Administrative (approximately 40%)

Manage organization’s general email inbox (info@nyaaf.org), replying to emails, triaging requests and filtering questions.
Support organizing and updating Google Drive and shared staff calendars.
Contribute to process improvement, support updating and documenting of organizational systems, processes, policies and procedures to improve and optimize the organization’s workflow.
Update subscriptions and password database as needed.
Order supplies, equipment, and swag as necessary.
Support the planning and coordination of online and in-person staff meetings and events.
Research and book travel for staff as necessary.
Notetaking during meetings as needed.

Other (approximately 10%)

Participate in regular check-in meetings with the Director of Operations & Finance, Executive Director, and other staff.
Participate in regular staff meetings and retreats (mostly online but occasionally in person).
Support organizational culture and learning.
Collaborate with various staff on special projects.
Other tasks as assigned and needed.

QUALIFICATIONS AND PROFILE

Required:

Live in New York State (applicants in surrounding states, particularly New Jersey, will be considered on a case-by-case basis) and able to retrieve in-person mail in Manhattan on a weekly basis.
3+ years of professional experience in a similar administrative or operations position.
Demonstrated commitment to reproductive justice and a liberatory framework that centers racial, gender, economic, LGBTQ, and disability justice.
Ability to manage one’s own workload, use good judgement and discernment, keep track of tasks and assignments, and accurately complete daily tasks and meet deadlines.
Highly organized with exceptional attention to detail.
Commitment and sensitivity to confidentiality and treating secure financial, donor, and client information with the highest degree of confidence.
Willingness to support a culture of collective wellness that centers radical kindness, joy, and accountability.
Effective communication skills and strong notetaking skills.

Preferred:

Experience volunteering or working in the reproductive rights, health, or justice sector.
Experience using and managing software and CRM databases; experience in Salesforce and Bloomerang a plus.
Experience working in a small organization.

Studies have shown that women, trans, non-binary folks, and Black, Indigenous, and People of Color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and thatʼs okay. We also know that gaps in experience can be filled on the job. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described. We want to hear from you!

Physical Requirements:

The physical demands and work environment described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with different abilities to perform the essential functions.

This position requires prolonged periods of sitting at a desk and working on a computer. Requires ability to lift, carry, push, pull, or otherwise move objects up to 20 lbs

TO APPLY

Submit a resume and cover letter by August 15, 2025.

Process:

Applications Due: August 15, 2025
3 interviews (2 virtual/1 in person) and hiring exercise: September-October 2025
Offer: October 2025
Anticipated start date: Late October/Early November 2025

Applications close on August 15, 2025. We encourage early applications and will carefully review all applications on a rolling basis. Due to the large number of applications we receive and our extremely small, mostly-volunteer team, we are not able to respond to every individual and appreciate your understanding. Please refrain from follow up emails, phone calls, or social media messages.