About iMentor

iMentor builds mentoring relationships that empower students from low-income communities to graduate high school, succeed in college, and achieve their ambitions. iMentor partners with public schools and matches every student in the school with a college-educated mentor who commits a minimum of three years to a single student. Mentor-mentee pairs work together through the iMentor curriculum, which is designed around four core outcomes: developing strong personal relationships between mentors and mentees, growing each mentee’s college aspiration, developing the non-cognitive skills critical to success in college, and successfully navigating the college exploration, application, financial aid, and transition process.

Since 1999, iMentor has connected 25,000 students with mentors. This year, iMentor will be serving 650 mentor-mentee pairs in Chicago at 4 schools, and 6,500 more nationwide through our direct service programs and in partnership with local nonprofits in over 16 cities. The Chicago team sent our first group of students to college this year, and will be growing to serve 1000+ pairs in the next year.

iMentor has been recognized nationally through funding by the Bill & Melinda Gates Foundation, New Profit, the Lumina Foundation, the Michael & Susan Dell Foundation, and the Robin Hood Foundation, and was a subgrantee of the federal Social Innovation Fund. As a team, we are collaborative, fun, bring passion and joy to our work, and deeply believe in human potential. iMentor was recently named one of the Best Nonprofits to Work For by Opportunity Knocks and The Nonprofit Times. Read more about our work and values at: http://www.imentor.org

Position Overview

We are seeking a Program Manager (PM), Post-Secondary Program (PSP) who will work across the PSP team to co-facilitate program transition and lead iMentor Chicago’s Post-Secondary Program. Their primary responsibility is to remotely support mentors in being advocates and resources for their mentees as they matriculate to, enroll in, and remain enrolled in 2 or 4-year undergraduate programs. PSP PM’s will do this through text message campaigns and communications around college benchmarks, reactive support to mentors who reach out, and proactive support to cohorts of pairs based on analysis of data.

The Program Manager will also remotely support pairs by providing ad hoc college advisement; including registration deadlines, financial aid information, and applicable enrollment updates relevant to the college experience. This individual will have a deep knowledge of the college landscape, or a desire to learn, including schools most frequently attended by Chicago Public Schools students, and will be able to identify and support the needs of adult volunteer mentors who support mentees through their individualized college persistence goals and eventually, college graduation.

The ideal candidate will have 3-4 years of professional experience, a passion for helping students achieve college success, a strong customer service orientation, and the ability to motivate adult volunteers of all ages and backgrounds. They will be excited about operational tasks and creating the systems, communication structures, and resources needed to support mentee-mentor pairs to engage in a high-quality, high-impact mentoring relationships.

Responsibilities

  • Analyze and understand best practices in the college access and persistence space to coach mentors in identifying strategies for student/mentee support.
  • Provide responsive or proactive support/outreach to mentees and pairs based on data analysis.
  • Work closely with iMentor’s Research and Evaluation team to identify key data points relevant to understanding college persistence trends on both a national and local level.
  • Leverage mentor support to help drive student engagement in the college navigation process and ensure that mentors enhance their own pair relationship progress throughout the mentee college experience.
  • Provide occasional individual in-person advising support via ad hoc office hours and on- campus visits for mentees.
  • Document all support provided and maintain high quality, timely notes on progress of all pairs.
  • Proactively and reactively respond to incoming inquiries from both mentors and mentees via messaging and social media platforms.
  • Work in conjunction with iMentor high school program to successfully transition pairs from 12th grade to the Post-Secondary Program.
  • Manage logistics and facilitation of Post-Secondary workshops, financial aid information sessions, and other ad hoc events designed to support mentee college persistence.
  • Work closely with Chicago’s Interim Executive Director to enhance visibility of iMentor’s post-secondary program within college access community and develop relationships with local college administrators, consortiums, and other college access resource programs.
  • Develop a deep understanding of post-secondary pathways to execute stronger and consistent cohort specific communications (ex. a summer melt texting campaign).


Qualifications

  • 3 + years of professional experience, preferably in college advising, college access programming, and/or post-secondary programming with large groups of young adults.
  • Experience using data and research to drive program results and assess engagement trends.
  • Excited about the college access space and must demonstrate passion for supporting first- generation college students as they matriculate to and through college.
  • Deep knowledge of local college landscape, including common school deadlines and financial aid opportunities.
  • Demonstrated interest in working with people from various backgrounds and comfort interacting remotely with constituents.
  • Flexibility to grow and adapt to shifting post-secondary framework and programmatic needs.
  • Strong organization and project management skills with ability to balance multiple priorities.
  • Ability to travel via public transportation to external meetings and to local college campus visits for individual or small group mentee check-ins.
  • Aligned in thought and action with iMentor's values (http://www.imentor.org/values).
  • Views differences between individuals (race, gender, age, cultural heritage, physical ability, education and lifestyle) as an asset and demonstrates an appreciation of the diversity within iMentor.
  • Bachelor’s degree required.
  • Employment is contingent upon the completion of a satisfactory fingerprinting and criminal background check.


Compensation & Benefits

  • Salary commensurate with experience
  • Up to 100% employer funded comprehensive medical and dental coverage
  • 18 days paid annual vacation and 13 paid holidays + most iMentor functions closed between Christmas and New Year’s Day
  • 401K match up to 4%


How to Apply

Visit www.imentor.org/jobs to submit a resume, salary requirements, and detailed cover letter describing your interest in and qualifications for the position. Applications will be considered on a rolling basis, so it is in candidates’ best interest to apply as soon as possible. No phone, email, mail, or fax inquiries will receive a response.

iMentor is an Equal Opportunity Employer

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