About iMentor
iMentor builds mentoring relationships that empower students in low-income communities to graduate high school, succeed in college, and achieve their ambitions. Students work with their mentors one-on-one, in-person and online, to develop strong personal relationships, nurture a college aspiration, navigate the college application process, and build critical skills that lead to college success. In New York City, Chicago, and the Bay Area, iMentor partners with public schools to ensure every student in the schools receives a mentor. iMentor also provides its curriculum, technology, and best practices to help nonprofits run effective programs in the iMentor model.

This year, iMentor NYC will serve over 3,800 mentor-mentee pairs at 14 public high schools throughout Manhattan, Brooklyn and the Bronx, where a majority of students served will be first-generation college graduates. Since 1999, iMentor has connected more than 33,000 students with mentors and this year, iMentor is serving 10,000 students across the country. 

iMentor has been recognized through funding from many of the leading education funders in the country, including the Ballmer Group, the Michael & Susan Dell Foundation, the Robin Hood Foundation, the Bezos Family Foundation, New Profit Inc., and the Kresge Foundation. iMentor is one of the nation’s most innovative and quickly growing college success organizations. As a team, we are collaborative, fun, bring passion and joy to our work, and deeply believe in human potential.  iMentor was recently named one of the Best Nonprofits to Work For by The Nonprofit Times.  Read more about our work and values at: http://www.imentor.org

Commitment to Diversity, Equity & Inclusion
We believe that people of all backgrounds deserve equal access to educational opportunities. Recognizing that our country’s history of racism and systemic oppression continues to drive educational disparities for students of color, we give special focus to addressing the economic and racial divides that impact the communities we serve. We are committed to the collective work and intentional investment necessary to consistently move in the direction of educational equity and inclusion.
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Position Overview
iMentor is seeking a detail-oriented, logistics minded and keen communicator to be their next Manager of Volunteer Engagement (MVE).  The MVE will support the execution of iMentor NYC’s volunteer recruitment strategy with the goal of recruiting and matching 1,200+ mentors for the 2020-21 program year. Reporting directly to the Sr. Director of Mentor Engagement, MVE will oversee and maintain systems and execute projects that contribute to achieving the volunteer engagement team’s goals in the areas of volunteer recruitment, prospective mentor communication, mentor orientation, matching and enrollment. The Manager will also manage the Coordinator, Volunteer Engagement. 

In addition to overseeing and managing volunteer engagement systems, matching and enrollment, the Manager will also play a key role in representing the organization to the public, generating excitement towards volunteerism and inspiring prospective mentors to become a champion for college success. The Manager will be responsible for identifying and stewarding key relationships with businesses, community-based organizations, and civic groups to support mentor recruitment, specifically in the Bronx.
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Responsibilities 
  • Build and maintain strong relationships with Program Managers and Program Leadership including providing quality assurance, training and troubleshooting issues related matching, enrollment and mentor communication
  • Provide training and support to Program staff on matching process, gather their feedback, and work to make process as intuitive and smooth as possible
  • Co/facilitate NYC Program Launch meetings (Aug-Dec) to ensure all teams with a hand in launching the program in 14 schools have relevant, up-to-date information regarding students and volunteers
  • Work with volunteer engagement team to set regional volunteer recruitment goals and maintain up-to-date information on evolving mentor pools in each region.
  • Utilize Salesforce to track effectiveness of volunteer recruitment efforts and report progress toward goals; reflect on and report volunteer recruitment and matching progress
  • Manage Coordinator, Volunteer Engagement overseeing strong and consistent volunteer recruitment and engagement operations including: prospective mentor communication, mentor orientation operations, recruitment and engagement event support, data and systems support, and other administrative support
  • Work with National Screening Team to provide information on communication of highest need to mentor applicants in screening, and to assist in managing Go Pass background check processes
  • Identify and steward key relationships with businesses, community-based organizations, and civic groups to support mentor recruitment, specifically in the Bronx
  • Facilitate information sessions and other speaking engagements, networking events, and community-based recruitment opportunities
  • Support iMentor organization-wide initiatives, requiring occasional evening and/or weekend events
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Qualifications
  • A minimum 4-years of work experience with a minimum of 2-3 years of experience managing operations/systems at a nonprofit organization and/or school 
  • Proven organization and time management skills to complete a high volume of varied responsibilities in a fast-paced setting with excellent attention to detail
  • Strong detail-orientation with excellent organizational, time management and follow-up skills
  • Excellent written and in person communication skills
  • Preferred experience in volunteer management
  • Ability and comfort in public speaking preferred 
  • Ability to work independently and within a large team
  • Flexible and adaptable with a sense of humor; open to change, learning, and improvement
  • Exercise a high level of discretion and professional judgment
  • Demonstrated alignment with iMentor's mission, values, and commitment to diversity, equity, and inclusion. 
  • Views differences between individuals (race, gender, age, cultural heritage, physical ability, education, beliefs, and lifestyle) as an asset and demonstrates an appreciation of the diversity across the iMentor community.
  • Bachelor’s degree required 
  • Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts.
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Compensation & Benefits
  • Salary commensurate with experience
  • Up to 100% employer funded comprehensive medical and dental coverage 
  • 18 days paid annual vacation and 13 paid holidays, and most iMentor functions closed between Christmas and New Year’s Day
  • 401K match up to 4%
  • Significant opportunities for professional development and growth 
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How to Apply
Visit www.imentor.org/jobs to submit a resume and detailed cover letter describing your interest in and qualifications for this position. Applications will be considered on a rolling basis, so we encourage you to apply as soon as possible.  Sorry, due to the high-volume of applicants for this and other positions here at iMentor, no phone, email, mail, or fax inquiries will receive a response.   
iMentor is an Equal Opportunity Employer


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