About iMentor 
In a world where talent is equally distributed, but opportunity is not, iMentor is fighting to rebalance the odds and give every young person a chance to realize their dreams. iMentor builds mentoring relationships that empower students in low-income communities to graduate high school, succeed in college, and achieve their ambitions. Students work with their mentors one-on-one, in-person and online, to develop strong personal relationships, nurture a college aspiration, navigate the college application process, and build critical skills that lead to college success. In New York City, Chicago, Baltimore and the Bay Area, iMentor partners with public schools to ensure every student at the partner schools receive a mentor. iMentor also provides its curriculum, technology, and best practices to help nonprofits run effective programs in the iMentor model. Since 1999, iMentor has connected more than 25,000 students with mentors and this year, iMentor is serving nearly 9,000 students across the country.   

iMentor is excited to be partnering with Baltimore City Public Schools, and the city’s diverse and passionate community of local businesses and educators to launch Baltimore, Maryland as our 4th Region in the fall of 2019. With Baltimore as our next region, we are thrilled to partner with schools and organizations that are committed to addressing the economic and racial divide that exists within the educational system.  Building on the decades of work for social and economic justice, the city’s deep commitment was further galvanized following the Baltimore Uprising.  We are inspired by the national conversation that the city of Baltimore continues to elevate across the country and are honored to join the work on a local level.  Together, our dedicated team will build on iMentor's track record of success supporting first-generation college goers while pursuing this work with the support of local champions who have motivated iMentor to elevate our mission and voice even louder with a keen eye to diversity, equity and inclusion (DEI).

To those ends, as we partner with new regions in our five-year strategic plan, we have made an intentional push to create more diverse, equitable and inclusive work environments.  Our Equity team has collaborated with DEI leaders to add an equity lens to our internal work, external programming and overall impact.  In doing so, we've created a multi-year DEI strategy and set the building blocks to dismantle structural barriers to student, mentor, and employee success.  We’ve forged a community where all individuals are included and feel a sense of belonging by creating space for radically candid working conditions to call out and work against inequalities rooted in race and the dominant culture.  As an organization, we’re committed to hiring leaders who will take our work to the next level in service of our students and mentors all while supporting our Baltimore community.  Expanding our vision of supporting students to achieve their post-secondary aspirations has never been more important and alongside our deeply dedicated champions, we will bring this specific vision and impact to Baltimore.  We understand the passion, commitment, and time needed to become a Baltimore community fixture, and we are dedicated, in alignment with iMentor Values, to become embedded in the city. 

Nationally, iMentor has been recognized through funding from many of the leading education funders in the country, including the Ballmer Group, the Michael & Susan Dell Foundation, the Robin Hood Foundation, the Bezos Family Foundation, New Profit Inc., and the Kresge Foundation. iMentor is one of the nation’s most innovative and quickly growing college success organizations. As a national organization and team, we are collaborative, fun, bring passion and joy to our work, and deeply believe in human potential. iMentor was recently named one of the Best Nonprofits to Work For by The Nonprofit Times.  Read more about our work and values at: http://www.imentor.org.  
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Position Overview
iMentor is seeking a dynamic and committed individual to serve as our founding Sr. Director of Program, iMentor Baltimore (SDP). The SDP will be responsible for researching, vetting and selecting school sites in collaboration with Baltimore City Public Schools.  They will be responsible for the quality and effectiveness of the iMentor program at 1-2 schools, managing up to 4 Program Managers who collectively support up to 400 mentor/mentee pairs to ensure the fidelity of iMentor Baltimore’s program implementation, health and sustainability by leveraging national programmatic outcomes to forge new corporate and community sponsorships and blossoming funding opportunities.  During the launch year, the SDP may also be asked to support on other launch projects, including mentor recruitment and fundraising.  Reporting directly to the Executive Director of iMentor Baltimore, this individual will be a leader in program implementation, keen collaborator and share best practices to strengthen our model with other program leaders across our regions. 

The ideal candidate will have ten (10) + years of experience with at least five (5) years of demonstrated success in coaching and managing staff in an educational or youth services environment. This role requires an organized and thoughtful leader with a deep passion for iMentor’s curricular goals and outcomes, a proven ability to manage multiple concurrent projects and a talent for inspiring direct reports to reach ambitious and results-driven goals. They will have a proven ability to anticipate challenges, solve problems, build consensus and maintain a calm demeanor in high-pressure situations to assess and strengthen the health of iMentor Baltimore.
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Responsibilities 
Staff Management and Program Implementation
  • Manage a team of up to four (4) Program Managers towards successful program implementation
  • Cultivate a high achievement, results driven people management environment that supports the implementation of iMentor’s program model and effectively meets programmatic outcomes and strategic vision
  • Support Program Managers with providing cohort level and individualized coaching to mentors as they work with students in the iMentor program.
  • Audit, assess and provide risk management of school partnerships and mentor/mentee pairs
  • Ensure direct reports perform case management responsibilities including documentation, tracking and follow-up
  • Use data to track progress towards grade team goals, identify necessary interventions to increase success, and identify pairs that need additional coaching or support
  • Utilize data and benchmarks to set goals and create performance management tools of Program Managers
  • Provide supervision at least weekly, differentiated coaching, and twice-annual performance reviews for all direct reports

Strategic Leader and Program Health & Risk Assessment
  • Collaborate with Executive Director and National Program Team to support training locally, plan meetings and professional development opportunities for staff to improve program quality and impact
  • Lead onboarding and ongoing learning experiences across the region 
  • Assess risk and ensure safety compliance across the program and region from individual mentor/mentee pairs to impact of the program year to year
  • Support iMentor organization-wide initiatives

External Relationship Building and School/District Partnership Development
  • Strategize and lead school partnership prospecting, cultivation and expansion in the region
  • Manage two (2) school partnerships by forming relationships with key school stakeholders to improve program quality and ensure that Program Managers are running the iMentor program in partnership with school teams and in alignment of their goals
  • Manage relationship with Baltimore City Public Schools Central Office, including contract renewal process and risk management with each existing school in collaboration with National Operations Team
  • Support Executive Director and Director of Mentor Engagement in fundraising and volunteer recruitment efforts, including attending meetings with and providing regional context and details to funders and corporate partners
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Qualifications
  • At least ten (10) + years of relevant work experience, including at least five (5) years of managing a progressively larger, multi-layered team
  • Entrepreneurial, resourceful and persistent with demonstrated success managing and inspiring individuals and teams toward ambitious, measurable results
  • Exceptional communication, presentation and interpersonal skills and the ability to establish and maintain effective and collaborative working relationships with a wide range of people and work styles  
  • Experience implementing systems and can proactively identify need, think through options and intervene when necessary 
  • Ability to operate within a defined system or model, yet demonstrate appropriate problem-solving skills and creativity 
  • Proven ability to motivate and engender buy-in regarding programmatic outcomes
  • Experience working with Baltimore City Public Schools and historically under-served youth and under-resourced communities
  • Demonstrated experience working with or school leaders and/or district partnerships
  • Skilled in quantitative analysis (reporting, forecasting), planning, and project management
  • Aligned in thought and action with iMentor's values (http://www.imentor.org/values)
  • Views differences between individuals (race, gender, age, cultural heritage, physical ability, education and lifestyle) as an asset and demonstrates an appreciation of the diversity within iMentor
  • Bachelor’s degree required 
  • Our organization works in partnership with district public schools across the country. In doing so we must meet all compliance requirements of those districts.
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Compensation & Benefits
  • Salary commensurate with experience
  • Up to 100% employer funded comprehensive medical and dental coverage 
  • ]18 days paid annual vacation and 13 paid holidays + most iMentor functions closed between Christmas and New Year’s Day
  • 401K match up to 4%
  • Significant opportunities for professional development and growth 
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How to Apply
Visit www.imentor.org/jobs to submit a resume and detailed cover letter describing your interest in and qualifications for the position. Applications will be considered on a rolling basis, so it is in candidates’ best interest to apply as soon as possible.  No phone, email, mail, or fax inquiries will receive a response.  

iMentor is an Equal Opportunity Employer


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