About iMentor
iMentor builds mentoring relationships that empower students in low-income communities to graduate high school, succeed in college, and achieve their ambitions. Students work with their mentors one-on-one, in-person and online, to develop strong personal relationships, nurture a college aspiration, navigate the college application process, and build critical skills that lead to college success. In New York City, Chicago, and the Bay Area, iMentor partners with public schools to ensure every student in the schools receives a mentor. iMentor also provides its curriculum, technology, and best practices to help nonprofits run effective programs in the iMentor model.  

 This year, iMentor is serving over 800 mentor-mentee pairs in the Bay Area and 7,100 more nationwide. In 2016, the San Francisco Bay Area became iMentor’s first region on the West Coast. We are currently serving schools in Oakland and San Jose with a goal to expand in the upcoming years.  

iMentor has been recognized through funding from many of the leading education funders in the country, including the Ballmer Group, the Michael & Susan Dell Foundation, the Robin Hood Foundation, the Bezos Family Foundation, New Profit Inc., and the Kresge Foundation. As a team, we are collaborative, fun, bring passion and joy to our work, and deeply believe in human potential.  iMentor was recently named one of the Best Nonprofits to Work For by Opportunity Knocks and The Nonprofit Times.  Read more about our work and values at: http://www.imentor.org  

Position Overview 
iMentor is seeking resourceful individuals with clear communication skills, interest in customer service and a high level of accountability to provide event logistics support, ultimately ensuring high quality programming for over 800 students and their mentors across the Bay Area. Event Assistants will be the point person for event supply preparation, transportation of light supplies, event setup and on-site customer service support for participants. They will be a primary part of day-to-day event operations and must be adept at problem solving to ensure that events run smoothly.  

Reporting to the Program Director and Director of Mentor Experience, EAs will work closely with Program Managers and must have a sincere commitment to professionalism and be excited by working in a fast-paced environment. They will join a high energy and hardworking team, passionate about helping more low-income, first-generation students graduate high school ready for post-secondary success. 

Upon application, candidates will be asked to indicate their geographic location preference for either the San Jose or Oakland area in their application materials, and priority will go to candidates who are willing to work in both locations. Final Event Assistant hires will be placed per their preference.   

Responsibilities 
Event Assistants will have the following roles and responsibilities. Training will be provided for all duties listed: 
  • Support Volunteer Recruitment, Program and Development with workshop and event resource preparation and on-site workshop and event implementation 
  • Ensure event facilitation materials are transported to appropriate venue and setup in a timely fashion 
  • Assist with setup and breakdown of iMentor workshops at various venues and partner schools in Oakland and San Jose 
  • Act as a frontline customer support for participants, elevating concerns to on-site managers as necessary 
  • Assist with managing food distribution setup and service at events 
  • Document workshop activities via photo with mobile device or digital camera 
  • Support Program Managers in facilitating portions of workshop curriculum and activities 

Qualifications 
  • Strong interpersonal skills and ability to work in teams; knowledge of customer service 
  • Resourceful, self-motivated, and able to work independently yet know when to ask for help
  • Able to multitask in a fast-paced environment with keen attention to detail
  • Ability to lift and transport light supplies 
  • Able to commit to regular evening schedule 
  • Familiarity with San Jose and Oakland areas a plus  
  • Must have valid driver’s license and access to a car 
  • High school degree required 

Additional Details 
  • Compensation: $15/hour. Travel by car throughout San Jose AND Oakland sites is required. 
  • Work schedule: Part-time, up to 20-hours per month. EAs must be available Tuesday- Thursday evenings and occasional weekends.
  • Location Placement: Events will take place in either San Jose or Oakland, and you may specify a preference in your application. Priority will be given to candidates willing to work in both locations. 
  • Employment is contingent upon the completion of a satisfactory fingerprinting and criminal background check, conducted by our vendor, GlobalHR. 


How to Apply 
Visit www.imentor.org/jobs to submit a resume and cover letter that includes your weekday schedule availability and geographic location preference: San Jose and/or Oakland. Preference will be given to candidates who can work in both locations. Applications will be considered on a rolling basis, so it is in candidates’ best interest to apply as soon as possible.  No phone, email, mail, or fax inquiries will receive a response.   

                        iMentor is an Equal Opportunity Employer with a commitment to diversity  
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