OVERVIEW:
The Senior Project Manager is responsible for project management for the implementation of new programs, grants, and initiatives, working in conjunction with the Director of Compliance. This includes development and implementation of project plans, pulling together a team from all programs, departments and systems, specifically the agency’s electronic health records system, Awards. This position represents the responsibilities of Compliance, including Awards. Projects include the agency’s COA certification, CCL Program Statements and Audits and mental health audits. Working in conjunction with programs and departments, the position monitors adherence to reporting for contracts, CCL, and grants. Additionally this position manages the overall organization’s policies and procedures, ensuring communication with staff, approval of policies by the Board of Directors, and periodic reviews of Program Procedures.
This position supports the agency’s culture of successfully executing major initiatives and program projects through a system of project management. The Senior Project Manager manages this process through matrix management.
QUALIFICATIONS:
Required
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Bachelor’s Degree
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Three years of experience in project management, including utilizing project management systems
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Ability to initiate projects, plan projects, execute projects, and close projects while meeting deadlines and remaining within allocated budget
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Ability to assess project risks, manage resources, and generate status reports on all projects
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Demonstrated ability to execute projects on time and on budget
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Ability to conduct “lessons learned” analysis and drive continuous process improvements based on feedback
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Strong organizational skills and the ability to multi-task and manage multiple projects with conflicting deadlines
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Strong analytical and problem-solving skills
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Strong written and verbal communication skills
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Ability to work independently and with minimal supervision
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Strong skills in Microsoft Office Applications
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Skills in working with databases, such as an electronic health records system
Preferred
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Holds an MBA, CAPM certification, or PMP certification
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Proficient in Microsoft Office Applications (e.g. Word, Excel, Outlook PowerPoint, Visio)
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Knowledge of efficiency tools such as SCRUM, Wikis, CreativePro, Basecamp, Asana, etc.
RESPONSIBILITIES INCLUDE (but not limited to):
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New Programs, Major Initiatives and Project Plans
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Work with CEO and ELT on the management of major initiatives
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Oversee several projects at a time from multiple departments, ensuring that each project receives the proper amount of attention and meets its goals and deadlines
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Work with project program/department leads to identify project objectives and goals; may also assist in the design and testing phases of the project
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Create schedules/timelines for projects, and assist project leads with delegation strategies, task-tracking, and other resources to ensure deadlines are met
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Assess project risks and work with each program/department lead to mitigate such risks throughout the entirety of the project
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Coordinate check-ins and meetings with both project leads and the entirety of the project team; support meetings critical to the project
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Create and maintain project documentation to track the history and progress of all current and past projects
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Provide organizational resources and training to both project leads and the entire project team
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Meet with and provide direction to managers and supervisors in the creation and completion of their monthly project plans
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Keep manager and management informed of critical issues, due dates and concerns
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Develop and communicate monthly status reports
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COA Accreditation:
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Manage the agency’s accreditation process including maintenance strategy, work with accreditation provider and manage monthly standard reviews
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Communicate accreditation changes, updates, and deadlines with the agency and assure compliance to new requirements
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Support and at times, manage monthly PQI meetings – lead the meetings, send out agendas, ensure minutes are accurate
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Provide organizational resources and training
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Keep manager and management informed of critical issues, critical due dates and concerns
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Develop and communicate monthly status report
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Miscellaneous Accreditation
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Support the agency for audits, reviews and accreditation for areas such as Community Care Licensing and Mental Health.
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Policies and Procedures:
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Develop and document policies, processes, and procedures for the agency and, as needed, programs and departments
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Maintain thorough and updated Agency Policies and Procedures Manual
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Develop and document processes and procedures and other documentation (i.e. checklists and training) for all areas of responsibility
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Awards (Electronic Health Records System)
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Implements new programs and grants in Awards, ensuring accuracy, integrity, and ease of use for staff.
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Provides support to Awards HelpDesk and responsible for creating and supporting staff logins, passwords, and permissions.
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Primary role in Awards Form Builder and Report Builder, developing forms and reports in support of the agency.
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Supports documentation of trainings and instructions
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Provides trainings to staff
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Maintain Shared Drives with current reports and information
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May be required to providing writing support at agency level
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Other duties as assigned
ESSENTIAL DUTIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
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Ability to read and interpret documents and procedure manuals. Ability to write routine reports and correspondence
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Ability to speak effectively before groups of students or employees of organization
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Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
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Ability to deal with problems involving several concrete variables in standardized situations
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Ability to identify negative disruptive behaviors and redirect behavior using mediation techniques
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While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell.
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The employee must occasionally lift and/or move up to 25 pounds.
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The employee may be required to make and/or receive physical contact in the process of delivering First Aid/CPR or client descalation techniques or in training to those methods.
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Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
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Ability to get CPR and First Aid certificate within 30 days of start date, and maintain a current certificate
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Must clear a Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) background check including fingerprinting before start date and maintain clearance
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Must clear a health screening, including TB before start date and maintain clearance
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Must be at least 21 years of age and able to work in a Community Care Licensed Facility and maintain eligibility to work in a CCL facility.
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Must be able to drive, have a valid driver’s license, clean driving record, and maintain a clean driving record.
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Meet and maintain the minimum vehicle liability and property insurance limits, in order to be insured by our insurance carrier for transportation of residents or conducting business on behalf of the agency.
Disclaimer: The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time and the scope of the job may change as necessitated by business demands at the sole discretion of the company. The specific statements shown in each section of this description are not to be all-inclusive. They represent typical elements and criteria to successfully perform the job.
The Unity Care Group is an Equal Opportunity Employer. The Unity Care Group does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.