Description
Southern California Reproductive Center (SCRC) is a leading fertility clinic dedicated to helping individuals and families achieve their dreams of parenthood. We provide state-of-the-art reproductive healthcare in a compassionate and patient-focused environment.
Position Overview
We are seeking a friendly, organized, and customer-service-oriented Front Desk Coordinator to join our team at our Beverly Hills, CA location. This role is essential in creating a welcoming and efficient experience for our patients from the moment they arrive.
Key Responsibilities
- Greet and check in patients with warmth and professionalism.
- Schedule, confirm, and manage patient appointments.
- Answer phone calls and respond to inquiries about clinic services.
- Verify insurance information and assist with payment processing.
- Maintain a clean, organized, and welcoming reception area.
- Collaborate with clinical and administrative staff to ensure smooth patient flow.
- Handle patient records and documentation with confidentiality and accuracy.
Qualifications
- Experience in a medical front desk or administrative role preferred.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Proficiency in electronic medical records (EMR) systems is a plus.
- Ability to remain calm and professional in a fast-paced environment.
SCRC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.