The Warehouse Operations Supervisor will provide guidance and oversight to the GPS warehouse, order processing, and inbound/outbound shipments. The Warehouse Operations Supervisor is responsible for managing the safety of incoming and outgoing shipments, implementation, and creation of processes and creating a safe work environment for all. The ideal candidate will be skilled in both logistics management and process improvement while ensuring compliance with safety regulations. 

Warehouse Operations Supervisor Job Duties: 

  • Oversees fulfillment, shipping and receiving, order processing operations and inventory by initiating, coordinating, and enforcing policies and procedures; duties include loading and offloading of palletized freight and FedEx, UPS and courier service shipping and receiving.  

  • Supervise temporary labor for assembly projects, providing leadership and training to ensure high performance. 

  • Handles returns, credits, and supports with documentation for shipping claims in compliance with company policy. 

  • Leads and optimize warehouse processes, continually identifying opportunities for operational improvements. 

  • Maintains strict adherence to federal, state, and local warehousing and shipping regulations, staying updated on any changes to relevant legislation and advising management on necessary actions. 

  • Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols. 

  • Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement, and general sweeping.  Schedules and oversees yearly floor cleaning. 

  • Completes warehouse operational requirements  

  • Utilize warehouse management software and Excel to track inventory, report on performance metrics, and analyze operational trends. 

  • Operational knowledge of the use of warehouse equipment: i.e. pallet jack (walker stacker) and forklift 

  • Maintains OSHA safety compliance standards within the warehouse 

  • Follows and develops safety protocols as needed 

Qualifications and Experience: 

  • High School diploma or equivalent (Required). 

  • Proven success in warehouse management, coordination, and distribution. 

  • Leadership and team management experience. 

  • Familiarity with warehouse management software and experience with operational reporting. 

  • Experience making freight estimates and management of all shipments from vendor warehouses to client receipt.    

  • Excellent communication and time management skills. 

  • Ability to effectively interact with team members, vendors, and stakeholders at all levels. 

  • Ability to operate warehouse equipment such as forklifts, pallet jacks, and more 

  • Ability to identify and share best practices for warehouse operations 

  • Ability to regularly lift between 50 – 100 lbs. 

Preferred, but not required:  

  • Strong leadership and team management experience. 

  • Expertise in warehouse management software (WMS experience preferred). 

  • Strong skills in reporting and performance analysis. 

  • An associate's degree or higher in logistics or supply chain management 

  • Safety certification; OSHA compliance training 

Competencies and Professional Characteristics: 

  • You are a strong communicator and collaborator  

  • You are customer focused 

  • Problem-solving is something you enjoy 

  • Managing your time well is a key to your success 

  • Punctuality is something you place high value on 

  • You enjoy learning and implementing new processes and opportunities to improve old ones 

  • To you, consistency is not simply a word but is something that is directly connected to your actions 

 

Work Environment 

The Warehouse Supervisor can expect to work in a fast-paced, dynamic environment with a mix of both manual and automated systems. This role requires physical tasks like standing, walking, lifting, and bending for long periods. Safety is a top priority, and employees are expected to wear safety shoes, gloves, and high-visibility vests. The warehouse temperature may vary greatly from cold to hot depending on the weather.

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