Organization Background
Easterly Government Properties, Inc. is a publicly traded Real Estate Investment Trust (REIT) focused primarily on the acquisition, development, and management of Class A commercial properties that are leased to U.S. Government agencies.
Description
The Assistant Property Manager will be based in (or near) Orlando, FL and will report to the Property Manager in Atlanta, GA. This role will collaborate closely with other members of the Asset Management and Property Management teams. The Assistant Property Manager will be able to effectively work from home as well as attend regular on-site property meetings.
The Assistant Property Manager will be an energetic, organized, and highly motivated individual with at least three to five years of professional, relevant experience to assist the team with a broad range of operational responsibilities. The Assistant Property Manager will have the ability to exercise good judgment in a variety of situations, with strong administrative, organizational, written and verbal communication skills, and the ability to maintain an effective balance competing priorities. Working hours will be 9:00 a.m. to 5:00 p.m. with occasional flexibility required to manage business needs and respond to emergency situations.
Responsibilities
Tenant Relations: At all times maintain a respectful relationship with tenant representatives. Respond to tenant needs and coordinate with maintenance staff to resolve problems using IMPAK request management system. Maintain positive relationships and high retention levels with all tenants. Respond to all concerns and ensure compliance with rules and regulations. Assist the Property Management team with the ongoing administration of lease agreements.
Financial Reporting and Administration: Assist senior members of the Property and Asset Management teams with tracking all month end invoices and budget performance.
Staff Supervision/Development: Assist in oversight and delegation of duties of any third-party contractors including engineers, security and janitorial staff. Keep senior members of the Property and Asset Management teams informed regularly of property activities and support the Property Manager in all aspects of running the managed properties.
General Operations: Oversee building operations to ensure optimal performance and efficiency. This includes, but is not limited to:
• Conduct routine property inspections (typically monthly)
• Prepare tenant correspondence as required by the Property Manager
• Assist in the procurement, administration and maintenance of all service contracts
• Contract, with approval from the Property Manager, for vendor services and supervise as required
• Maintain operating costs in-line with annual budgets
• Recommend and oversee the completion of approved capital improvement projects across the managed portfolio
• Coordinate and complete special projects as assigned
• Be available and "on call" to serve after business hours as required
• Respond promptly to, or notify Property Manager of, any tenant complaints or building operation emergencies
Administrative: Coordinate all meetings for Internal Property Management team. This includes but is not limited to:
• Schedule monthly meetings with Asset Management team, Tenants and Engineering Team
• Prepare materials as needed for meetings and track agendas
• Track meeting minutes and actionable Property Management Team items
Interpersonal and Communication: Articulate ideas, verbal and written, in a clear and understandable manner. Possess good listening skills and facilitate communication. Share information with others, seek out feedback and constructive criticism. Use diplomacy and tact with tenants and negotiate effectively.
Other duties as required.
Qualifications
• At least 3-5 years of professional experience
• Undergraduate degree preferred
• Strong organizational skills and the ability to perform and prioritize multiple tasks with a high attention to detail
• Tenacity toward meeting deadlines, with a strong sense of urgency and good self-management discipline
• Ability to work accurately and efficiently
• Effective problem-solving skills and sound judgement
• Ability to function in a team-oriented setting and respond well to constructive criticism
• Excellent written and verbal communication skills
• Emotional maturity and effective interpersonal skills
• Strong sense of personal motivation and responsibility
• Strong ethical character
• Ability to clear all necessary Government background checks and security clearances to access buildings
• Microsoft Office Suite skills
• Valid Driver’s License and a clean driving record
An Equal Opportunity Employer