Job Summary:

The Program Administrator is responsible for coordinating and independently managing key administrative and operational functions of assigned programs and initiatives. This role exercises discretion and independent judgment in prioritizing work, resolving operational issues, interpreting program requirements, and recommending process improvements to support organizational effectiveness and compliance. 

The Program Administrator partners closely with leadership, staff, vendors, and external stakeholders to manage workflows, maintain operational continuity, and support successful program execution. This role serves as a key operational resource by analyzing information, coordinating competing priorities, and ensuring administrative processes remain efficient, accurate, and aligned with organizational objectives. 

 

Key Responsibilities:

  • Independently manage and coordinate administrative and operational functions for assigned programs and initiatives  

  • Monitor and manage program timelines, deliverables, and competing priorities, adjusting workflows as needed to meet organizational objectives  

  • Coordinate meetings, calendars, agendas, materials, and follow-up actions across multiple stakeholders and departments  

  • Maintain and oversee accurate program files, databases, records, and operational documentation  

  • Analyze program data and prepare reports, summaries, presentations, and correspondence for leadership review and decision-making  

  • Review and validate budget tracking, invoices, purchase requests, and expense documentation; identify discrepancies and recommend corrective action when appropriate  

  • Serve as a primary point of contact for internal and external stakeholders, providing guidance on processes, and requirements  

  • Interpret and apply organizational policies, procedures, and program requirements to ensure compliance and consistency  

  • Lead onboarding coordination, training scheduling, and staff or participant communications related to assigned programs  

  • Develop, implement, and recommend improvements to administrative processes, workflows, and operational efficiencies  

  • Collect, organize, and analyze information for audits, evaluations, compliance reviews, and program reporting activities  

  • Exercise independent judgment in resolving routine operational and administrative issues, escalating matters when appropriate  

  • Support strategic initiatives, special projects, and additional operational responsibilities as assigned 

 

Qualifications: 

  • Strong organizational and time management skills  

  • Excellent written and verbal communication skills  

  • Proficiency in Microsoft Office Suite and other office or database systems  

  • Ability to manage multiple priorities with attention to detail  

  • Strong problem-solving and customer service skills  

  • Ability to handle sensitive information with professionalism and confidentiality.

 

Education: Associate or bachelor’s degree in business administration, public administration, education, or a related field preferred  

Experience: 2 to 5 years of administrative, program coordination, or office management experience

 

Preferred Skills 

  • Experience supporting cross-functional programs or projects  

  • Knowledge of budgeting, reporting, and records management  

  • Familiarity with compliance, education, or government program administration, depending on industry  

  • Experience with spreadsheets, reporting tools, and document management systems. 

 

Work Environment:  

Full time, exempt position. 

We offer options for a remote/hybrid work environment, with the expectation that team members maintain availability during core business hours of 8:00 AM – 5:00 PM HST. Our headquarters are located in Honolulu, Hawaii, and collaboration is centered around this time zone. Relocation is not offered for this position. 

 

Benefits: 

  • Health/Dental/Vision insurance coverage      

  • Short-Term and Long-Term Disability      

  • Retirement savings plan with employer match      

  • Paid time off and holidays   

 

EEO Statement:

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status. 

 

Work Authorization: 
Applicants must be authorized to work in the United States without current or future employer sponsorship.