We are

Medical Informatics Corp. (MIC) is a medical software company that aims to save lives by improving how patients are monitored. Our solution, Sickbay, collects patient data, stores it, transforms it, and delivers results to doctors and nurses in real time. We continue to build on Sickbay to identify early warning signs of patient deterioration in data that was previously lost within hospitals. This allows us to provide predictive alerts to care providers who can remotely or locally diagnose the problem and intervene before symptoms become life-threatening. 

You are

Are you a technology enthusiast who would like to work with a group of diverse, smart, innovative problem solvers in a rewarding, fast-paced growth environment?

Are you an active learner interested in challenging the status quo to disrupt the current model of remote patient monitoring and predictive analytics in healthcare?

Would you like to work with a unique, state-of-the-art FDA-cleared platform that improves patient outcomes and ultimately saves patient lives?

Are you looking for a new opportunity with a clear path for advancement based on your success?

At Medical Informatics Corp, we are committed to:

  • Curiosity and the freedom to explore

  • A spirit of collaboration and understanding

  • Make sure the work you do is meaningful, fun, and well-balanced with the rest of life’s priorities.

 

Motivated by problems that matter. You love to learn and are constantly looking for the most elegant way to solve problems that push the limits of what you know. You have the solid work ethic and commitment to the team. You ask and answer questions with enthusiasm.

Duties and Responsibilities

Embedded Base Account Management

  • Attend regular strategy and sync meetings with interdepartmental teams to align on client status and project priorities.

  • Review reports and account data to maintain a deep understanding of each client’s ongoing activities and needs.

  • Draft and process budgetary documents, Statements of Work (SOWs), Work Orders (WOs), and renewals.

  • Create opportunities in Salesforce by accurately inputting details like account names, project names, stages, and financial information.

  • Process $0 WOs (and other orders as needed)  and follow up to ensure timely execution, as well as track validation requirements for research WOs.

  • Track device installations and updates across sites, ensuring accurate data in tracking systems.

  • Proactively manage renewal dates, creating opportunities for renewals in Salesforce.

  • Maintain consistent follow-up on support tickets, ensuring that client issues are resolved to their satisfaction.

  • Support supply chain relationships, helping to move close plans forward and ensure smooth transitions.

  • Maintain contact with account stakeholders via LinkedIn and other platforms to foster strong relationships.

  • Send monthly account overviews to clients, summarizing support ticket resolutions, ongoing initiatives, ROI metrics, marketing updates, and upcoming events.

  • Coordinate executive-level meetings between MIC and hospital executives to advance strategic initiatives and Quarterly Syncs/Annual Business Reviews.

Qualifications

  • Bachelor’s Degree and 3 years of relevant sales experience with selling software solutions to hospitals

  • Experience with prospecting, cold calling, customer outreach via phone and email, and LinkedIn; documentation and processes utilizing Salesforce, ZoomInfo, and Apollo.

  • Driven and ambitious individual with a strong desire to succeed

  • Strong written and oral communication skills

  • Dynamic, professional presence for video meetings

  • Strong analytical and organizational skills

  • Creative problem-solving, listening, and curiosity

  • Experience with Salesforce CRM, LinkedIn / Sales Navigator, and the Google Suite of products preferred